Consultant for a training and development firm that identifies business challenges for client companies and designs continuous improvement strategies and employee training initiatives that resolves issues and increases performance of the organization to achieve their true potential. Responsible for internal operations, logistics, maintaining and balancing budget, human resources, marketing, sales, finances and P&L. • Consult with Company Owners, “C” level management, Presidents, VPs, department heads, and human resources to identify training needs and create employee development strategies to achieve their organizational objectives.• Designed and authored professional training programs. • Consult with clients in developing and implementing organizations strategic planning initiatives which guided companies to increased profitability by millions of dollars. Coach clients in the design of mission, vision and purpose statements, set company, departmental and individual performance goals and develop metrics for measuring achievements. Recognized for increasing profitability and bottom line results for many appreciative clients.• Facilitate productivity improvement, leadership development, goal setting, communications, team building, sales, and management training programs which are all designed to augment revenue for client’s organizations.• Recruit, hire, and train facilitators, consultants, sales representatives which earned the organization the prestigious Leadership Management Incorporated (LMI’s) Franchise of the Year Award, Sales Manager of the Year Award, Facilitator of the Year Award and many other prominent awards and accolades.

Provide Organizational Development for CommonSpirit Health which includes 142 hospitals with 150,000 employees in 21 states across America.Work closely with leaders to perform an internal consultant and development coach role to assist organizational units with identifying and improving their developmental and performance issues.Support the healthcare system’s leadership and management programs, including assessing needs, innovating and planning solutions to address opportunities, designing and implementing improvements to existing programs, and tracking and reporting metrics.Team with other HR executives and operational leaders to align and integrate the leadership and management strategy with relevant OD programs.Demonstrate expertise in adult learning theory, organizational behavior, training and development, employee involvement theories, management theory, productivity techniques, quality enhancement, and organization and personal assessment instruments.─ Design development initiates for 150,000 employee corporation─ Provide leader coaching using GROW model─ Develop and facilitate new employee and leader orientation, behavioral interviewing, change management training─ Lead GE Change Acceleration Process & Work-Out training─ Function as facilitator and change agent for projects related to hospital and corporate operations─ Support Learning Management System for performance management─ Build CommonSpirit Health’s change agent network

Performed on contract as a business consultant, facilitator and trainer for various multi-million dollar companies in an initiative called Standards for Excellence. • Facilitated and implemented strategic planning initiatives which guided companies to increased profitability by millions of dollars. • Enhanced company culture through management and employee development which transformed many under performing companies into financially sound corporations. • Analyzed and reviewed performance data of quantitative (surveys) and qualitative (focus groups) research as well as other daily, quarterly and yearly performance metrics to establish that companies were meeting customer service and organizational objectives. • Recognized for developing companies to achieve top customer satisfaction scores. • Recognized for utilizing team building exercises to transform individual employees into high performance motivated teams that achieved dramatic departmental and organizational results. • Designed and facilitated continuous improvement strategies and process improvement initiatives which produced highly efficient and effective processes and procedures which contributed to increased productivity for the companies and enhanced bottom line profitability. • Coached cross-functional continuous improvement teams to be self-sufficient through the implementation of their action plan and successful achievement of their objectives which greatly improved the efficiency of the processes, reduced costs as well as enhanced output, yielding to greater profits. • Conducted management development initiatives which modified behavior and skills of managers and supervisors to perform as highly effective coaches and increased the motivation, efficiency and earnings of their team and organizations.