Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Technical Training Liaison Revamped training academy to utilize a structured system approach to developing training which included analyzing, designing, development, implementation, and evaluation (ADDIE).• Marketed the new process within DOE and other government agencies.• Liaison between all levels of government to ensure consistency in emergency response training across agencies. • Chairman of Consequence Management Interagency Training Working Group which consisted on training representation from the Environmental Protection Agency, the Department of Homeland Security, The Department of Defense, and other agencies.

Provided senior level support to the Department of Energy’s (DOE) National Nuclear Security Administration’s (NNSA) Office of Emergency Operations.• Wrote the strategic plan for the Office of Emergency Operations ensuring its plan coincided with the DOE and NNSA Strategic Plans.• Developed business plans for five of the programs within the Office of Emergency Operations.• Program and project management for several classified programs.

Overall management of company to ensure customer satisfaction and profitability. • Improved profitability of company by 10% over a year.• Researched government request for proposals and determined which opportunities to pursue.• Reviewed customer requirements, performed gap analysis, developed strategy and identified partners to form high performance teams.• Managed staff of 25 people (both onsite and offsite).• Improved business and workflow processes.

Developed relationships with strategic customers and partners, leading teams from multiple companies.• Managed several large contracts, some of which were classified.• Assembled key team and successfully analyzed and developed a blended learning solution to train a large number of people in a short timeframe as declared by Congress. • Relocated to Albuquerque, New Mexico to head-up their field office with a staff of 50 (some at the customer site and some in the office).• Developed relationships with strategic customers and partners, leading teams from multiple companies to bid on government contracts• Program Director for the DOE/NNSA’s Emergency Operations Academy (EOTA). Received excellent customer satisfaction ratings.

Assigned to work for the Office of Emergency Management Department of the Department of Energy. Analyzed and developed a strategic business plan for the Radiological Emergency Response GroupDeveloped tactical and operational plans to meet goals of the strategic planMentored team leaders to facilitate execution of business plansActed as training liaison between the Office of Emergency Response and state and local emergency response organizations

Asked to return to former duties as Director of Merant University. Accomplishments included:Incorporated distance learning and web training as part of total training solutionIncreased profitability Re-instituted certification programsDeveloped new metrics for executive reporting purposesExpanded training offering to include needs analysis, alternative training solutions, learning management, and hosting training solutions to new and existing customers

General Manager, Vice President, Baan Institute, April, 1998 – December, 1999Senior management position for an enterprise resource planning start-up-training venture. In a nine-month period, revenues of $1M were attained. Responsible for all aspects of creating, establishing, and implementing a training organization in Amersfoort, The Netherlands. Created and executed a business plan that incorporated the following:• Defined staffing needs and hired a team• Determined and implemented marketing and sales plans • Defined training programs • Managed a residential school house training program that spanned 12 weeks

Senior management position for a software vendor. Created a revenue producing Corporate University. Responsible for building and managing worldwide technical training programs.

Responsible for scheduling instructors for over 2,000 classes per year, establishing and implementing an instructor recruiting process, hiring and managing a support staff, and writing instructor and course author policies and procedures.

Responsible for managing a support staff of seven and an instructor pool of 200, forecasting instructor needs, recruiting and evaluating technical instructor candidates, and reviewing and allocating instructor fees and expenses.

Managed all aspects of a training department for a government contract with the Dept. of Justice. Duties included managing a staff of ten, recruiting, forecasting training requirements, monitoring billing for the department, ensuring contractual obligations were met on all contracts, performing performance evaluations, and evaluating and approving salary increases.

Established a training business focusing on providing technical training on local area networks (LANs), mainframe and LAN-based assets management, word processing, desk-top publishing and MS Windows to government agencies and private corporations.

Designed, developed, and taught classes on system software, financial, and inventory and assets management applications for mainframe and microcomputer environments. Planned and organized courseware and training schedules.