ensures that the logistics and production processes run smoothly by drawing up an efficient work schedule and matching supply and demand. Have insight into the available production capacity and inform the Head of Production & Warehouse on the progress of production.

ensures that the logistics and production processes run smoothly by drawing up an efficient work schedule and matching supply and demand. Have insight into the available production capacity and inform the Head of Production & Warehouse on the progress of production.

Region:Poland, Netherlands, Belgium, Spain, France, South Africa, Qatar, United Arab Emirates Service delivery managers focus on maintaining good relationships with clients and improving the company's services to keep them satisfied. Depending on the company, these professionals can have both technical and administrative roles where they help resolve technical problems, manage team performance, track finances and control the quality of service delivery. The high level of interaction with clients, employees and management along with the variety of skills required make being a service delivery manager a fit if you're an outgoing problem solver with customer service and management experience.

An Account Support Manager (ASM) is responsible for developing and maintaining a strong relationship with their designated customer(s). They are the technical reference for customers in planning service improvements. Promotes and implements HP support initiatives for Mission Critical customers and leading edge technology tools. Responsible for third party services to the customer. Controls constantly the actual service level compared with SLA.

Expertise: HP storage (EVA), HP Dataprotector (with EML/VLS), VMWare, Unix / Linux.

I was conducting work as a change manager for the IT department.

Responsible for capacity planning and investment in the COM21 infrastructure

first and second line customer support

I was shop owner on franchise base.Responsible for personnel, products and finance.

Franchise consultantCounselor at Metro/Vobis GermanyCounselor at Vobis NetherlandsTroubleshooterSuperstore managerShop managerA lot of times i was conducting a few roles at one time like Superstore manager, Counselor and troubleshooter.- Won a trip to Florida for the most beautiful, creative and innovative product presentation for Microsoft.

At this time i was responsible over a Novell Network (3.12), installing computers, helping/teaching course members.