Michael Schofield Email & Phone Number

Sydney, NSW, AU

Perth, Western Australia, AU

Responsible for a global team of 33 staff, covering servers, cloud platforms, networks, SOE, application support, project delivery and service deskResponsibilities include managing, maintaining, and securing a global fleet of over 500 servers, 1000 network devices, 2 data centres, and 2 public cloud environments. These include numerous public facing.

Docklands, Victoria, AU

• In this role I was responsible for managing 20 engineers and team leads across End User Computing, Server Support, Network Manager, and the Network Operations Centre.This role is accountable for over 500 servers, 1000.
• Build a new Disaster Recovery solution at a co-location data centre provider, incorporating new storage and compute systems, an updated architecture to align to new security model, and high availability to core systems.
• Built strong partnerships with business stakeholders and external partners which has resulted in improved service to the business and satisfaction within the department.
• Moved core IT infrastructure services to Microsoft Azure (including DC, DHCP, DNS) to improve system performance and resilience.
• Introduced Office365 into David Jones and removed Lotus Notes mail. This saved the business over $100,000 per annum in licensing and improved system resilience.

Sydney, NSW, AU

• Moved to Lion for greater opportunities in a new and exciting industry. Reporting into the Infrastructure Director, and responsible for managing 4 support teams across NSW and QLD, including the national SOE.
• A successful Windows 8.1 and Office 365 Proof of Concept across Australia and New Zealand.
• Actively participated in IT annual balanced business plan and 3 year strategy.
• Creating new business partnerships with senior managers and engineers at corporate offices and production facilities (including Tooheys Brewery).
• Established a clear team strategy, direction and expectations for each responsible team.
• Assisting in infrastructure changes and upgrades at our facilities.

Sydney, AU

• Managing a national team responsible for over 1000 servers and 1000 network devices at 2 data centres and over 70 hospitals and corporate offices around Australia.The team includes 4 system administrators, 4 network.
• Implementing a successful Disaster Recovery Plan for our core IT and business systems
• Assisted in creation of IT Strategic Plan for Ramsay Health Care
• Created technology roadmap for next 5 years
• Reviewed and upgraded based security platform to McAfee, starting with end-point security
• Redundancy of core network and system components at main data centre and between data centres

Sydney, AU

• Moved organisations with the CIO to create a 1st and 2nd level IT support team dedicated to supporting 27 private hospitals, clinics, and the Head Office, within NSW. This role included an account management function.
• Established open communication with Executive teams at all NSW Ramsay hospitals
• Implemented wireless networks at hospitals for doctors and patients use
• Created new desktop and laptop SOE’s and rollout of numerous hardware devices
• Installed internet kiosks at hospitals for patients and visitors for increased revenue. This project was then implemented at all Ramsay hospitals nationally
• Participate in tenders for desktop and printer hardware, PABX supply and maintenance

Sydney, NSW, AU

• Employed to manage local 1st and 2nd level Help Desk team with a national focus. The team included 7-10 operators servicing up to 2,000 users. Tasks include reviewing current processes and introducing efficiencies.
• Successfully rolled out 200 Blackberry devices nationally to Partners and senior lawyers.
• Assisted the organisation in rolling out a new Document Management System nationally.
• Assisted the organisation in implementing a new IP Telephony solution.
• Provided the Sydney Help Desk team with motivation to become a high perform team.

Dublin 2, IE

Project Managed a number of projects.- Travel approval process and system- Travel booking and management website - Print device consolidation project

London, GB

London, England, GB

Dublin 2, IE

North Sydney, NSW, AU

Masters, Networking And Systems Administration

Itil Foundation Certificate In Itsm, Itil

Business Management Certificate, Finance, Marketing, Management Principles

Mcse 2003, Microsoft Certified Systems Engineer

Bachelor Of Computer Science, Computer Programming