Strategize, develop, and implement creative and compelling digital and print B2B and B2C marketing content to drive improvements in awareness, engagement, and revenues. Manage timely completion of complex projects, coordinating team workflow and client communications to ensure compliance with expectations and brand standards. Conduct research to ensure information accuracy in highly technical industries with strict regulatory requirements. • Orchestrated comprehensive website content… Show more Strategize, develop, and implement creative and compelling digital and print B2B and B2C marketing content to drive improvements in awareness, engagement, and revenues. Manage timely completion of complex projects, coordinating team workflow and client communications to ensure compliance with expectations and brand standards. Conduct research to ensure information accuracy in highly technical industries with strict regulatory requirements. • Orchestrated comprehensive website content overhaul, redesign, and search engine optimization for industrial automation client.• Formalized project management for a key client via written procedures and online tracking of tasks, milestones, and timelines.• Built the same client's knowledge base of standards, processes, and materials for fast and accurate reference.• Planned and wrote pilot content marketing program materials of all lengths for emergency travel assistance product.• Devised microsite, landing page, and email strategy and content for pilot insurance email marketing campaigns.• Produced all emails for a client company's initiative to communicate with customers throughout a 17-step insurance underwriting process.• Established social media presence, processes, calendar, and library of posts from the ground up for insurance client.• Instrumental in creation of initial marketing collateral for launch of two key new client accounts. Show less

Managed preparation and delivery for an array of professional and promotional documents to surpass quality/timeliness standards and client specifications. Ensured writing, editing, and clear communication of detailed information at all levels across career fields. Drove service and satisfaction for individuals and institutions.• Wrote documents selected as website samples by GetInterviews.com, ResumeWriters.com, 1GreatResume.com, and A&A Resume.• Noted as subject-matter expert in… Show more Managed preparation and delivery for an array of professional and promotional documents to surpass quality/timeliness standards and client specifications. Ensured writing, editing, and clear communication of detailed information at all levels across career fields. Drove service and satisfaction for individuals and institutions.• Wrote documents selected as website samples by GetInterviews.com, ResumeWriters.com, 1GreatResume.com, and A&A Resume.• Noted as subject-matter expert in technical writing by ResumeWriters.com.• Recognized by senior management for ability to train new writers and improve performance.• Successfully recommended new services, document standards, and client communications. Show less

Wrote and edited professional documents including résumés, letters, bios, profiles, proposals, promotional brochures, and business plans. Administered day-to-day operations and finances.• Instrumental role in domain selection and content development for firm’s first website.• Published articles in Professional Association of Résumé Writers monthly Spotlight newsletter.• Drove 10% year-over-year revenue increase and launched editing services line of business.