Shoaib Khan Email & Phone Number

Islamabad, Islāmābād, Pakistan

• System Management• Flow Design and Development

Islamabad

IT & Business Operations• Planning and implementation of new system/Tool for user engagement • Deployed various tools and systems – Zendesk, RingCentral, Fishbowl, Google Workspace• Manage Integration & Data Synchronizations between System & tools • Support Operations & Management System Analysis• Gathered stakeholder requirements • Gathered stakeholder requirements • Analytics and dashboard design on Power Bi• Designed data visual for Sales… Show more IT & Business Operations• Planning and implementation of new system/Tool for user engagement • Deployed various tools and systems – Zendesk, RingCentral, Fishbowl, Google Workspace• Manage Integration & Data Synchronizations between System & tools • Support Operations & Management System Analysis• Gathered stakeholder requirements • Gathered stakeholder requirements • Analytics and dashboard design on Power Bi• Designed data visual for Sales Management• Designing and deployment of Sales & operation processes in Salesforce• User management in Google WorkspaceSale and Customer Service Operations• Administration of all VoIP systems (Zendesk, RingCentral)• Configuration & troubleshooting along of Call routing• Sales Cycle Design and Deployment• Inventory managementMarketing Operation• Lead Generation for Marketing • Marketing Campaign Structure & AutomationWeekly Maintenance of Clients Systems Remote support & troubleshooting for MS SharePoint, Cisco WebEx.On-call consultation Disaster recovery & data management using Microsoft ecosystem Handling of US employee verification form E-9Office management & asset management Show less

Lahore, Pakistan

Resident Engineer at Cadet College Hassan Abdaal Network Design & Management,Users Traffic Monitoring, Reporting and Data sharing to BOGs about Users activitySystem & Desktop SupportGroup Policy for User activity Tracking Servers Management,(Firewalls, Active Directory, DHCP,) using VLANs on the Cisco and Junipers SwitchesWeekly maintenance check with Security & Surveillance team

Lahore, Pakistan

IT SupportIT AdministrationIT Network Support

Lahore, Pakistan

Managing and training to the students and faculty for the usage of C/LMS.

Lahore

Cupola is a well known multinational group in fast food industry and having business in Pakistan and Middle East, like KFC, Indulge, CASA Bakers, My Super Store & L’Occitane; Maintain and administer computer networks and related computing environments including computer hardware and system software. (applications like CRM, GLO & SCM)Managing Call Center 111-KFC-KFC Application (HDS) which Developed in SQL & Managing Network in different locations with the help of DSL.POS “Sidat Hyder”… Show more Cupola is a well known multinational group in fast food industry and having business in Pakistan and Middle East, like KFC, Indulge, CASA Bakers, My Super Store & L’Occitane; Maintain and administer computer networks and related computing environments including computer hardware and system software. (applications like CRM, GLO & SCM)Managing Call Center 111-KFC-KFC Application (HDS) which Developed in SQL & Managing Network in different locations with the help of DSL.POS “Sidat Hyder” Application which Develop in SQL Support & Maintenance.Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Plan, coordinate, and implement network security measures to protect data, software, and hardware.Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.Design, configure, and test computer hardware, networking software and operating system software.Configure with network users about how to solve existing system problems.Server administration (PDC, Backup Server, Microsoft ISA, Mdaemon Email etc)Hardware & Software Solutions.Knowledge of WAN, DSL to LAN binding.Installation & Trouble shooting of Point Of sale Software Solution (POS). Show less

Muzaffargarh

Teaching & Training of students.

Master Of Arts - Ma, Punjabi Language And Literature

Punjabi Literature

Bachelor'S Degree, Humanities/Humanistic Studies

Journalism

M.P.L.S, Computer Systems Networking And Telecommunications

Computer Network

Bachelor Of Science Bsc; A.C.S, Advance Computer Studies

Diploma Of Associate Engineer Dae, Computer