As Global Head of People, Talent, and Operations, built and standardized People Operations across a high-growth organization. Integrated People and Talent Acquisition into company strategy, aligning HR programs with business goals. Advised C-suite on workforce planning, retention, and compliance, positioning Constellation as a best-practice employer across multiple markets.*Conducted turnover analysis and workforce planning, improving forecast accuracy by 25% and boosting employee engagement through Employee Resource Groups (ERGs) and inclusive programs.*Spearheaded process improvements across HR and Talent Acquisition, enhancing efficiency and aligning operations with long-term goals.*Overhauled PTO policy and standardized documentation, minimizing legal risk and ensuring compliance with SOC 1 and SOC 2 standards.*Revamped onboarding, interview training, and career development, reducing turnover and boosting employee productivity. Established clear paths for employee rehabilitation and terminations to support fair outcomes.*Standardized offer letters, I-9 compliance, and immigration processes across Dubai and Canada, ensuring smooth operations and regulatory compliance. Opened and set up benefits and payroll for new entities.*Managed vendor negotiations for benefits and HR platforms, securing competitive pricing and service alignment.Led corporate communications and cultural initiatives, including recognition programs and company events, to reinforce values and boost team cohesion.*Administered stock grants and severance policies to support retention and drove performance management with regular reviews and PIPs for accountability.*Launched LinkedIn Enterprise, saving $200K, and implemented DocuSign for secure and compliant document workflows.

Directed talent acquisition for high-impact teams, enhancing recruiting through strategic sourcing and data-driven improvements. Boosted candidate quality and streamlined onboarding to align with Capsule’s growth, building a scalable hiring model tailored to departmental needs and serving as a trusted partner to business leaders.*Designed and executed sourcing strategies across multiple departments, achieving a 100% candidate acceptance rate by enhancing recruitment and candidate engagement protocols.*Developed a comprehensive Talent and Operations Playbook to unify best practices in hiring and onboarding, contributing to a 30% improvement in time-to-fill key roles.

Led talent acquisition, enhancing the company’s competitive edge to attract and retain top talent. Collaborated cross-functionally to implement inclusive hiring practices and strengthen a diverse employer brand. Provided strategic insights on market trends, aligning hiring initiatives with growth goals.*Rolled out a DEI program and metrics to measure effectiveness, supporting the organization’s commitment to a diverse talent pool and achieving a 20% increase in diverse hiring.*Partnered with department heads to develop a robust hiring plan that reduced time-to-hire by 25%, contributing to strategic goals for talent pool expansion.*Deployed LinkedIn Enterprise, enhancing sourcing capabilities and bolstering the talent acquisition process.

02/2020 – 12/2020: Project: The Farmer’s Dog | Recruitment Consultant Supported urgent hiring demands for The Farmer’s Dog during rapid growth, collaborating with hiring managers to tailor recruitment solutions for diverse teams and executive roles. Played a pivotal role in refining recruitment processes to improve efficiency and attract top talent for specialized, challenging-to-fill positions.*Partnered with key departments to identify and prioritize hiring needs, achieving a 90% acceptance rate in high-demand, hard-to-fill roles.*Streamlined full-cycle recruitment with real-time KPI tracking, reducing time-to-fill by 25% and enhancing candidate engagement, which increased feedback rates by 20% and bolstered the employer brand.02/2020 – 04/2020: Project: Careerlist | Strategic Talent Consultant – Contract Executed high-impact talent acquisition strategies, specializing in executive search and strategic hiring for prominent high-growth brands, including TikTok and AB InBev. Delivered custom recruiting solutions to meet each client's unique needs, strengthening pipelines and improving talent alignment with organizational objectives.*Developed targeted recruitment strategies that boosted sourcing efficiency by 30% and attracted high-quality candidates aligned with client growth trajectories.*Increased candidate engagement by 35% for critical roles through focused sourcing and outreach, expanding visibility to high-caliber talent.*Provided insights on market trends and talent availability, guiding senior leadership to strategically fill positions with top-tier candidates promptly.

Created a cohesive recruitment framework for WeWork’s tech and operational hiring needs, streamlining practices and launching Diversity and Veteran Hiring programs. Partnered with department heads to prioritize critical roles, strengthening WeWork's position as a top employer in tech.*Led Diversity and Veteran Hiring programs, increasing diverse hires by 40% and fostering inclusivity across the organization. *Partnered with leadership to close critical hiring gaps by 25% and standardized recruitment KPIs and SLAs, improving hiring speed and quality by 20%. *Delivered company-wide training to hiring managers, promoting structured, inclusive interview techniques.

Directed embedded recruitment, managing full-cycle hiring and implementing strategic workflows to meet dynamic needs. Built high-impact pipelines and optimized client recruitment through focused training and team management.*Enhanced recruitment workflows and efficiency through tailored processes, aligning with client objectives and talent acquisition goals. *Established key performance metrics and fostered high-impact partnerships with Directors and C-suite stakeholders to support strategic hiring and drive measurable success.*Managed a team of four, providing training and support to junior recruiters on process compliance, client functions, and Greenhouse ATS.

Provided full-cycle recruiting support for clients, from job definition to onboarding and retention planning, ensuring compliance with EEO, OFCCP, and immigration regulations. Conducted market research and compensation benchmarking, reinforcing a client-focused approach.*Led recruitment for challenging roles, including executive searches and ATS management.*Collaborated with clients on job descriptions, check-ins, and HR protocols to align with strategic goals; mentored junior team members and supported hiring and retention strategies.*Managed interview processes, training, and best practices; established recruitment systems and HRIS.

Excelled in a cross-functional sales environment focused on customer satisfaction, sales growth, and brand promotion, with a strong emphasis on managing tech expenses and SaaS platforms to optimize sales and client services. Engaged in all sales process stages, leveraging digital print design knowledge and extensive Salesforce expertise to address diverse client needs.*Utilized Salesforce, Sandler Sales Training, and SaaS management skills to drive performance across multiple product lines, delivering personalized consultations and design insights that promoted product adoption, client satisfaction, and seamless cross-functional alignment across customer service, account management, and sales teams.