-Assist the Employee & Labor Relations division with accurate documentation of case files in databases and reports, scheduling, research in online systems and customer service -Support to Employee & Labor Relation Specialists and Director

- Instructed persons with disabilities, dislocated workers and economically disadvantaged populations in career development through office career computer training, employment readiness and job seeking skills- Case file & database management according to accreditation standards while working with referring agencies- Interviewed clients and completed intake process, performed clerical support

- Delivered and administrated the Center for Student Development mission by providing services and programming to help meet the educational and support needs of underrepresented students, students with disabilities, international and immigrant students, intercultural students and at risk populations - Advised students on personal, academic and career issues using intrusive advising principles while offering information and referral to campus and community resources - Managed a computer lab for student study and skill building - Assisted students with career development through student success and career workshops, individual assistance, exploration activities, resume creation and interviewing techniques- Allocated financial support through emergency fund programs, campus scholarships, workshops and fundraising- Managed grant funded budget and student databases and reports - Maintained a department webpage and published monthly student e-newsletters- Participated in campus committees: Diversity Committee, First Year Experience Course Planning Committee, Retention Committee, Student Health Advisory Board