Vice President (Aug 2023), before Senior Director | Bringing the DHL sustainability roadmap to life | Developing a de-carbonization agenda with our top 100 customers | Educating our sales organization on sustainability | Thought Leadership and internal and external strategic collaboration on sustainability | Creating value through selling our GoGreen Plus product portfolio | Core Organizing Team for 2023 Era of Sustainable Logistics Conference with 1000 customers, partners & colleagues | Making the world a better place through progress along all ESG dimensions

Senior Director | In DHL Customer Solutions & Innovation we provide DHL's largest 90 and strategically important customers with simplified access and account management across all DHL business units. Deep sector expertise and industry leading innovation is what distinguishes us.The Commercial Operations Team of 80 people shapes customer solutions, handles tenders and creates shipment visibility and continuous improvement. The PMO drives the strategy, facilitates business reviews with the CEOs of business units and leads operational projects with stakeholders across the DP DHL group.Since 2019: Accounts Receivable Team leverages state of the art dashboard technology to oversee outstanding amounts for top 90 customers and launch improvement initiatives with DHL divisions in most critical cases in order reduce and prevent receivables.Since 2020: With initiating and leading the COVID-19 Taskforce for our top 90 customers across divisions I ensured customers know at all times about operational restrictions and our products & solutions to mitigate impact to their business and customers.Since 2021: Sustainability - shaping the commercial side of the DPDHL sustainability roadmap including team setup & education.

Director, then Senior Director | Leading a remote team of 10 people across EMEA delivering After-Sales activities such as customer facing business & performance review meetings, continuous improvement, reporting and spot quotations; achievements: increase After Sales Service support from 13 to 55 global strategic customers, 300 perf. review meetings led/supported p.a., cost reduction by onboarding 3 resources in India and quotation desk in Hungary, several successful customer turnaround projects securing EUR 100+ million revenue, new database and cloud based reporting dashboard with IT for better data visualization customer experience, shape global direction of After-Sales for all 3 regions

Internal Development Program with temporary assignment in other business area of Deutsche Post DHL. First Project: Leading launch of PaketButler product on allyouneed.com marketplace ecommerce platform, coordinating internal and external stakeholders for a successful product positioning. Second Project: Develop & pilot new product for DHL Supply Chain customers to do direct sales via allyouneed.com platform.

Project Manager LEAN Transformation in various EMEA countries (NL, DE, FR, ES, PL). Partly combined with off-shoring solutions.

Manager for Country Strategy and the First Choice Programm of Deutsche Post for DHL Global Forwarding in France. First Choice is based on Six Sigma and LEAN and aims to increase customer loyalty.Education of 60 Six Sigma Greenbelts; Leading/coaching of over 50 Lean Six Sigma activities, partly together with the customer; achievement: significant additional and retained revenue as well as cost reduction.

Development of 5-year strategy and operational priorities for Europe; agenda design and moderation of board meetings and European management conferences; preparation and follow-up of country business reviews; presentation; development of intra european airfreight product "Airfreight Plus"

Member of the National Trainer Team of AIESEC in Germany: education of 100 trainers in general and intercultural training skillsPresident of the Local Committee of Marburg: increase of active members from 15 to 30; implementation of baton system to increase ownership; acquisition of 2 new companies for financial support of the Local Committee