Sal Ciampa Email & Phone Number

Toronto, Ontario, Canada

Take initiative to expand space and presence on FIJI Water products by building, moving displays, and/or product to establish best location for sales portfolio.Rotate and stock all company authorized products on every store call.Maintain schematic integrity, re-merchandising projects as needed including grand openings, re-models as requested by retailer.Facilitate account penetration and achieve maximum sales, execution and participation on all company promotions and programs.Execute, maintain, and monitor company-driven marketing initiatives and programs including maintenance of POS and coupon and tie-in programs as assigned

Markham, Ontario, Canada

East Gwillimbury, Ontario, Canada

Aurora, Ontario, Canada

Aurora, Ontario, Canada

• Provide PC and application support for St. Michael’s Hospital staff on a 24/7 helpdesk• Create and administer Novell and clinical software user accounts• Troubleshoot, isolate and solve user problems• Administered Specialized hospital software from various vendors• Create Tickets and Reports using Vantive/People Soft Client system• Administer databases• Perform general maintenance tasks, troubleshoot, and repair computer systems and peripheral equipment• Perform basic computer hardware and software installations• Escalate problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction

• Provided front-line customer service and on-going support professionally to Operations, Actuarial and Revenue staff.• Provided records management services to facilitate smooth working in a high volume and dynamic work environment• Followed OPS standards for retrieval, archival and destruction (per records retention schedule), retention of documentation and/or unit correspondence/reposts etc.• Screened, processed and tracked incoming requests from staff. • Co-ordinated and ensured timely responses to inquiries/issues. Ensured that time-lines are met. • Administered ‘Files in Storage’ database in Pension Division System for on-site and off-site records and manual filing system.

• Trained summer students to enter financial information into Pension Division System• Composed correspondence for deficient Investment Information Summaries to Pension Plan Administrators• Provided review of Investment Information Summary for completeness; flag deficiencies and compliance issues.• Responsible for information management.

• Received National Award for Service Excellence in 2003 for continued service and support at St. Michael’s Hospital during SARS• Provided front-line customer service and on-site Network Technician• Achieved A+, Network+, ITIL, ENAC and CCNA• Familiar with VLan Tagging 802.1g.• Troubleshoot LAN/WAN switches.• LAN switching, supporting more than 100 switches.• Responsible for installing data and phone cabling.• Troubleshoot broken network connections.• Provided after hours on call support.• Worked in a team environment.

Pc Support And Computer Networking

Education record

Ontario Secondary School Diploma