Scientica Chandra Email & Phone Number

Jakarta, Indonesia

In my role as Officer of Change Communication at PT PLN (Persero), I am responsible for managing strategic communication within the corporate transformation program. My responsibilities include designing and implementing effective communication plans, ensuring consistent messaging throughout the organization, and fostering stakeholder engagement to support transformation initiatives. I work closely with cross-functional teams to align communication strategies with organizational goals, create… Show more In my role as Officer of Change Communication at PT PLN (Persero), I am responsible for managing strategic communication within the corporate transformation program. My responsibilities include designing and implementing effective communication plans, ensuring consistent messaging throughout the organization, and fostering stakeholder engagement to support transformation initiatives. I work closely with cross-functional teams to align communication strategies with organizational goals, create impactful reports and presentations, and drive the success of transformation efforts through innovative communication approaches. Show less

As Team Leader and Supervisor of Customer Service and Administration, I led and coordinated teams to deliver exceptional customer service and operational efficiency. My responsibilities included overseeing daily operations, resolving customer issues, managing administrative processes, and ensuring compliance with organizational standards. I prepared performance reports, collaborated with field teams to maintain uninterrupted services, and mentored team members to achieve excellence in service… Show more As Team Leader and Supervisor of Customer Service and Administration, I led and coordinated teams to deliver exceptional customer service and operational efficiency. My responsibilities included overseeing daily operations, resolving customer issues, managing administrative processes, and ensuring compliance with organizational standards. I prepared performance reports, collaborated with field teams to maintain uninterrupted services, and mentored team members to achieve excellence in service quality and operational outcomes. Show less

In this role, I supported the HR and administrative operations of the Tegal Customer Service Implementation Unit (UP3). My responsibilities included preparing HR and financial documents, assisting in employee training and performance evaluations, and streamlining HR processes to enhance efficiency. I also contributed to compliance initiatives and organizational improvements in line with company objectives.

As Marketing Assistant and Customer Service Analyst, I managed customer-related processes to ensure satisfaction and operational success. My tasks included handling customer data, processing payments, resolving complaints, and supporting new service applications. I consistently upheld high standards of customer interaction and contributed to the overall efficiency of the customer service unit.

Jl Ciputat Raya No 27D, Pondok Pinang, Kebayoran Lama, Jakarta Selatan

Scientica Chandra's responsibility as a Customer Happiness Officer is to ensure that customers’ needs and satisfaction are met through effective communication and high-quality service delivery. Her duties include managing customer inquiries in real-time, supporting campaigners on the Kitabisa platform, and contributing to social media content creation to enhance engagement and visibility.Core Functions:1. Responsible for administrative tasks, including confirmation of customer… Show more Scientica Chandra's responsibility as a Customer Happiness Officer is to ensure that customers’ needs and satisfaction are met through effective communication and high-quality service delivery. Her duties include managing customer inquiries in real-time, supporting campaigners on the Kitabisa platform, and contributing to social media content creation to enhance engagement and visibility.Core Functions:1. Responsible for administrative tasks, including confirmation of customer data and transactions to ensure accuracy and reliability.2. Liaising with campaigners to facilitate fundraising activities on the Kitabisa platform and activate their campaign pages seamlessly.3. Delivering excellent customer service by providing real-time assistance via Chatra, WhatsApp, SMS, phone, and email, ensuring timely responses to customer needs.4. Creating engaging stories for social media content, to be posted on platforms such as Facebook, Instagram, and @Line, fostering increased audience interaction.5. Tracking and monitoring news media on specific issues and following up to initiate relevant campaigns on Kitabisa.com, ensuring timely and impactful responses to societal needs. Show less

Malang Dan Sekitarnya, Jawa Timur, Indonesia

Scientica Chandra’s responsibilities in Business Operations include managing and promoting Leadership House’s programs through strategic marketing, stakeholder engagement, and effective communication. Her role ensures the growth and success of the organization’s initiatives by fostering strong client relationships and securing new opportunities.Core Responsibilities:1. Overseeing Leadership House’s social media accounts, including Twitter, Facebook, and Instagram, to enhance… Show more Scientica Chandra’s responsibilities in Business Operations include managing and promoting Leadership House’s programs through strategic marketing, stakeholder engagement, and effective communication. Her role ensures the growth and success of the organization’s initiatives by fostering strong client relationships and securing new opportunities.Core Responsibilities:1. Overseeing Leadership House’s social media accounts, including Twitter, Facebook, and Instagram, to enhance brand presence and audience engagement.2. Designing and executing marketing strategies to promote Leadership House’s programs through both online and offline channels, ensuring extensive outreach and impact.3. Maintaining robust client relationships by utilizing SMS, telephone, and email communication to provide updates and offer information about new programs.4. Conducting presentations to stakeholders and clients, effectively articulating the value of new programs and facilitating agreements.5. Identifying and targeting new markets for Leadership House’s programs, driving the expansion of the organization’s reach and influence.6. Negotiating successfully with stakeholders to finalize agreements and secure participation in Leadership House’s initiatives. Show less

Greater Jakarta Area, Indonesia

Scientica Chandra’s responsibility as a Media Relation Analyst is to manage and execute media and public relations activities for Pertamina EP, ensuring effective communication and engagement with stakeholders and the media. Her duties include content editing, press release creation, stakeholder coordination, and media monitoring to support the organization’s events and initiatives.Core Functions:1. Editing and maintaining the content of the Pertamina EP website, ensuring… Show more Scientica Chandra’s responsibility as a Media Relation Analyst is to manage and execute media and public relations activities for Pertamina EP, ensuring effective communication and engagement with stakeholders and the media. Her duties include content editing, press release creation, stakeholder coordination, and media monitoring to support the organization’s events and initiatives.Core Functions:1. Editing and maintaining the content of the Pertamina EP website, ensuring up-to-date and relevant information is presented.2. Creating press releases for events organized by Pertamina EP, ensuring clear and impactful messaging.3. Contacting stakeholders and media representatives to invite them to events and ensuring their attendance through consistent follow-up.4. Coordinating event logistics, including developing detailed rundowns, compiling stakeholder lists, and managing the distribution of invitations for Pertamina EP’s anniversary and other key occasions.5. Monitoring both online and printed media, analyzing news coverage to provide insights and feedback for strategic decision-making. Show less

Greater Jakarta Area, Indonesia

Scientica Chandra’s responsibility as a Marketing Officer at WWF is to manage database administration and merchandising operations, ensuring effective donor engagement and supporting the organization’s fundraising efforts. Her duties include categorizing donor information, managing merchandise logistics, and developing marketing strategies to enhance WWF’s visibility and impact.Core Functions:1. Compiling and categorizing the donor list based on donation types, ensuring accurate… Show more Scientica Chandra’s responsibility as a Marketing Officer at WWF is to manage database administration and merchandising operations, ensuring effective donor engagement and supporting the organization’s fundraising efforts. Her duties include categorizing donor information, managing merchandise logistics, and developing marketing strategies to enhance WWF’s visibility and impact.Core Functions:1. Compiling and categorizing the donor list based on donation types, ensuring accurate and organized records.2. Managing the packaging and distribution of merchandise to donors, maintaining high standards of service and gratitude.3. Backing up donor data to ensure secure and reliable information management.4. Contacting donors to offer WWF donation programs, fostering strong relationships and encouraging continued support.5. Creating marketing strategies through online and offline advertising, including analyzing the advantages and disadvantages to optimize campaign effectiveness. Show less