John Baker Email & Phone Number

Brisbane, Qld, Au

Arlington, Virginia, Us

I contribute to building a resilient security posture that aligns with business objectives while ensuring the safety and privacy of our clients and employees.

Au

Worldwide, Oo

At Deloitte Cyber, I was responsible for overseeing internal IT operations and ensuring that cybersecurity protocols were rigorously aligned with key industry standards, including ISO 27001 and IRAP. My role involved a combination of operational leadership, strategic planning, and the management of internal security initiatives aimed at ensuring the business met compliance obligations while maintaining operational efficiency.

Surry Hills, New South Wales, Au

Prior to acquisition by Deloitte: Led multiple teams supporting 24x7 security operations, modernised cloud infrastructure, and deployed secure virtual desktop environments. Implemented ITIL aligned service management improvements, reducing ticket resolution time by 10x. Produced reporting dashboards for service management KPIs and maintained separate Azure tenancies in compliance with ISO27001 and IRAP requirements.

Stones Corner, Qld, Au

In my role as General Manager - Director, Technology & Systems at eStorm Australia, I provided strategic leadership and operational management for multiple geographically dispersed teams. I led the internal shift from MSP to MSSP, achieved ISO 27001 accreditation, and developed go-to-market strategies for security services. Additionally, I successfully project-managed large-scale transformations for clients, including network and cloud architecture refactors and security audits.

Shailer Park, Queensland, Au

Managing IT and Communications operations of multiple offices located throughout Queensland. Responsible for budgeting and strategic planning of technology services in addition to managing the Technology Support Team and external suppliers for all locations.Liaise with departmental stakeholders, Management and the Board to facilitate greater efficiency through the application of technology.Project managed and successfully delivered multiple technology projects, on-time and on-budget, in additon to achieving IRAP accreditation for Government contracts.

Managed IT and Communications Systems for multiple campuses across Far North Queensland, in addition to the Technology Support Services for Staff and Students.Overhauled ageing IT infrastructure, implemented structured support delivery systems and managed strategic alignment of project resources amongst corporate group stakeholders

Cairns City, Queensland, Au

• Managed the full refresh of Quicksilver Group's IT systems, conducting an audit and designing/implementing a new system within a limited budget.• Collaborated with stakeholders to ensure the new IT system met company requirements and overcame challenges posed by the GFC.• Achieved cost savings and increased efficiency through the successful implementation of the new IT infrastructure.

• Led strategic consulting services driving IT improvements and digital transformation.• Delivered high-impact projects for government agencies ensuring compliance and efficiency.• Collaborated with educational institutions for innovative technology solutions supporting growth.

Sales and technical role focussing on acquisition of new clients as well as ongoing service to established major IT accounts in the corporate, government and education sectors. Responsible for the implementation of a more service-oriented focus to what was a previously sales-heavy organisation.

Ba, 3D Animation And Audio Engineering

Education record