Managing the entire project management lifecycle from ideation to post implementation benefits tracking for Equity Group Projects.

- IT Project Portfolio Management – managing the IT projects’ pipeline whilst balancing resourcing needs across the portfolio to ensure people are focusing on the right initiatives (prioritizing the critical few that will deliver most benefits over the useful many that may not pay back as quickly). This role requires careful stakeholder engagement/ management amongst executive management and involves a lot of active negotiation and consensus building. - IT Software Development & Support… Show more - IT Project Portfolio Management – managing the IT projects’ pipeline whilst balancing resourcing needs across the portfolio to ensure people are focusing on the right initiatives (prioritizing the critical few that will deliver most benefits over the useful many that may not pay back as quickly). This role requires careful stakeholder engagement/ management amongst executive management and involves a lot of active negotiation and consensus building. - IT Software Development & Support – leading a team of Agile practitioners to design, develop, launch & support digital solutions to support the organization’s process automation initiatives. Majority of the developments are centered towards customer engagement systems & self-service portals that are fully integrated to the back office line of business systems. - IT Operations Management – deputizing the group CIO, I help manage the day to day operations of the department whenever the CIO is away. Show less

- Providing project management guidance and leadership to a team of 70+ Britam and partner employees with an aim to delivering on Project Jawabu – a flagship transformational project aimed at delivering world class technology systems and processes to Britam group.

- Interpretation and translation of corporate level objectives into actionable business/division level objectives and cascade of these as part of performance agreements to respective unit heads within the IT & Operations Division. - Continuously working with and supporting unit heads in developing operational plans and subsequently tracking delivery against these in line with overall corporate objectives and updating the top management for decision making. - Occasionally running… Show more - Interpretation and translation of corporate level objectives into actionable business/division level objectives and cascade of these as part of performance agreements to respective unit heads within the IT & Operations Division. - Continuously working with and supporting unit heads in developing operational plans and subsequently tracking delivery against these in line with overall corporate objectives and updating the top management for decision making. - Occasionally running with short term special and high stakes projects on behalf of the Group Director IT & Ops. These are initiatives requiring lots of discretion and surgical execution. - Engaging in root cause analysis - often without prompting - on issues and opportunities that could impact delivery of the group's strategic objectives, confirm hypotheses through tactful and discrete engagement with the relevant parties, develop alternative approaches to addressing the problem or opportunity and succinctly updating the Group Director Technology & Operations on the issues, supported with facts and recommendations. Show less

- Building, managing, and motivating cross functional project teams to deliver strategic initiatives. This involved immense coordination and collaboration between myself and senior management teams across the organization in order to secure the services of key project resources from their departments closely followed by coaching and mentoring of the team, building their confidence, maturity and authority in order to ensure successful project delivery. - Managing and coordinating… Show more - Building, managing, and motivating cross functional project teams to deliver strategic initiatives. This involved immense coordination and collaboration between myself and senior management teams across the organization in order to secure the services of key project resources from their departments closely followed by coaching and mentoring of the team, building their confidence, maturity and authority in order to ensure successful project delivery. - Managing and coordinating projects, portfolios and/or programs to ensure alignment to corporate strategies and that key deliverables are being met – timelines, budget, reporting, quality and risk management – in line with organizational policies and industry best practice. CBA uses Prince2 project management methodology. - Ensuring that project benefits are properly assessed and documented at the start of the initiatives and that the benefits case is managed throughout the course of the program. Show less

Providing business analysis and project management support to the bank’s business unit heads whilst ensuring that all proposed projects and initiatives are aligned to the corporate strategy. Key responsibilities included; - Reviewing project ideas and validating these against strategy to build strong business cases. - Guiding project managers and sponsors through the project management process ensuring their initiatives adhere to laid out governance methodologies. -… Show more Providing business analysis and project management support to the bank’s business unit heads whilst ensuring that all proposed projects and initiatives are aligned to the corporate strategy. Key responsibilities included; - Reviewing project ideas and validating these against strategy to build strong business cases. - Guiding project managers and sponsors through the project management process ensuring their initiatives adhere to laid out governance methodologies. - Leading and directing a team of 6 business analysts in constant review of products, operational processes and procedures across the enterprise looking out for improvement opportunities. Identified opportunities were documented and converted into projects within the requisite management structures. - Management of change brought about by new systems and /or processes within the organization. This through structured change management and communication plans. - Development of use cases, test cases/scripts, process flow diagrams, and procedure documents both as part of new projects as well as continuous process improvement. Show less

- 24/7 management and administration of the bank’s core banking and other technical systems running on multiple hardware/ software platforms cutting across HP UNIX, Linux and Microsoft Windows environments. - Design, implementation and monitoring of business systems management processes including the IT service desk, end of day operations and backup/ disaster recovery strategies. - Participation in business transformation projects as the key technology representative and… Show more - 24/7 management and administration of the bank’s core banking and other technical systems running on multiple hardware/ software platforms cutting across HP UNIX, Linux and Microsoft Windows environments. - Design, implementation and monitoring of business systems management processes including the IT service desk, end of day operations and backup/ disaster recovery strategies. - Participation in business transformation projects as the key technology representative and technical analyst. Show less

Providing general IT hardware and software support to the bank’s technology users spanning multiple office automation platforms. Key responsibilities included; - Hardware and software installation, configuration and management. - Manning the IT helpdesk receiving and attending to user issues whilst monitoring and maintaining installed ICT systems. - Network setup, configuration, troubleshooting and maintenance including management of user accounts on Microsoft windows… Show more Providing general IT hardware and software support to the bank’s technology users spanning multiple office automation platforms. Key responsibilities included; - Hardware and software installation, configuration and management. - Manning the IT helpdesk receiving and attending to user issues whilst monitoring and maintaining installed ICT systems. - Network setup, configuration, troubleshooting and maintenance including management of user accounts on Microsoft windows 2000 server and generation of user specific reports. - Participated in the Kengen IPO and Uchumi Debentures share issuing projects where I developed a centralized data capture and reconciliation system used for the recording of customer applications, printing of refund cheques and reconciliation of the refund accounts. Show less