Kumar Chandrakumar Email & Phone Number

300 Lakeside Drive, 22nd Floor Oakland CA 94612

Managing the Credit Debit Fare Programs and playing a crucial role in the long and short term planning & resolution of operational problems, pertaining to PCI compliance and the overall Fare Program for BART. Providing highly responsible and complex administrative support to the Assistant Treasurer - Directing, managing and supervising the activities and.

Digital Channels Group - 455 Market Street, San Francisco, CA 94105

Joined Wells Fargo Digital Channels Group / Online Payments Division as a Consultant to manage the various sub projects for the SRM (Send & Receive Money) which enables payment between person to person. The ultimate goal is to send money to anyone in the US using the e-mail or cell phone #'s.

3 S. State Farm Plaza, P2, Bloomington, IL 61791

On site delivery executive (for State Farm the largest insurance client for HP) responsible for the delivery of all contracted services to the client and ensuring that performance goals and cost commitments are met. Working with business partners and vendors to develop, implement and lead a customer centric Account Service Team (AST) operational model.

7180 Koll Center Parkway, Plasanton, CA 94566

Flawless migration of Credit Card processing for 300 Plus Convenience stores & Gas stations from the ConocoPhillips network to the SEQ network. Worked primarily with the AJB RTS(Retail Transaction Switch) and Settlement applications to convert these 300 + stores from ConocoPhillips to the SEQ platform. Worked with the stores to resolve all of the POS.

101 Mcnabb Street, Markham, Ontario, Canada L3R9Z5

Successfully moved the American Express Corporate Card build and migration project from define to analyze phase in a short span of 3 months working aggressively with 5 - 6 different teams in 3 different countries. Built a very good rapport with all the teams and senior management.

50 Main Street Suite 1175, White Plains, NY10606

Worked for a very brief period with the team servicing the OCC - Office of the Comptroller of the Currency account. I was also able to work with the "Strategy Companion" tool. I left to take on the Consultant role at American Express Canada to work on the AMEX Corporate Card build and conversion.

Lead account teams in support of a marquee Financial Services customer. Instrumental in reducing expenses, improving margins and ensuring that code releases and enhancements were always implemented flawlessly. Worked closely with extended EDS teams, providing them with customer focus and acute awareness of the client’s expectations, thereby ensuring high.

Led delivery teams supporting EDS’ business at HSBC. Managed one of the largest MasterCard Conversion in the history of the industry from the EDS owned First Bank System to the PaySys Vision Plus 2.5.Led teams in 5 different locations to execute a flawless conversion within 5 months of joining EDS, earning the respect of all team members.Managed the.

Worked with the Product Group to define the Best-of-Breed for the front-end and core processing system features among the 4 platforms. Consolidation of the TeleMoney processing team from Campbell, CA to EFS headquarters at Palo Alto, CA.Managed the Applications Development and Maintenance groups supporting the TeleMoney product in 2 locations.Completed all.

Managed the Client Services Department. Responsible for the maintenance of a turnkey software installation business.Transitioning from the turnkey software installation to a transaction based business model.Roll-out a strategic front-end processing platform to help grocery stores manage the lanes efficiently.Played a major role in addressing the technical.

Managed a team to solve post migration issues after the “Signet” conversion for some of the major clients in the UK.Helped develop a Test System in London, UK. Hired and trained a team to perform the System Integration Testing for all enhancements to the Equasion System.Implemented the monthly & bi-monthly installs for all enhancements and code fixes which.

Successfully consolidated 4 branches – Atlanta, San Mateo, Boston and New York into the Omaha, Nebraska Headquarters with zero client impact.Managed the Transfer / De-Conversion / Start-ups and the Support Services groups. Successfully lead a team to manage the year-end testing for the Annual Activity Summary.

Managed the Computer Operations Liaison & Conversion Teams.Determined the resource requirements, project completion dates and assigned the appropriate resources.Prepared and managed the budgets for these two departments.Reviewed and assisted in developing program designs based on the client’s request.Accompanied the sales executives to present system.

Analyzed Credit Card Sales and balanced $1.5 million in sales monthly.Computed special mileage studies to ensure the profitability of various routes.Independently set up the Credit Card department when the accounting office relocated to Des MoinesImplemented major procedural changes hired and trained new employees prior to returning to San Francisco.

Ma, Economics

Bachelor Of Arts B.A.Economics, Economics, Commerce & Statistics

Pre-University, English, Tamil, Mathematics, Physics & Chemistry

Matriculate - Equivalent To High School Graduation, English, Tamil, Math, History, Geography & Science