Simon Clark Email & Phone Number

San Francisco, California, Us

New York, New York, Us

Provided executive leadership and strategic vision in this newly created role to replicate previous successes with Dow Jones in creating and implementing a Shared Services platform across nine business units from both an engineering and operations perspective to optimize productivity of 28K global employees.Reporting to the CIO, direct the global End User Services & Operations team of 350+ responsible for delivering world-class service for End User Support; End User Compute; Identity & Access Management; Collaboration platforms; and Service Management & Operations.Define and implement standards to create a consistent, seamless onboarding and orientation process for new employees, including automated account creation and access, global personas and global persona entitlements for hardware/software.KEY ACCOMPLISHMENTS:- Implemented strategies for an end-to-end Service Management & Operations lifecycle for all production environments through the creation of a global team capable of providing service stability and rapid recovery.- Led Global Task Force in response to COVID restrictions, successfully maintaining business functionality without service disruption through enabling/supporting remote working conditions.Instrumental role in launching an IT business service management standardization of four platforms into one global platform, defining a roadmap for all business functions, including HR, Facilities, and Procurement.- Led Future of Work initiative in establishing ongoing hybrid work strategies, including collaborating with Dell to ship machines directly to employees utilizing zero touch deployment.Serve as Business Relationship Manager between News Tech Shared Services and Dow Jones, serving on Dow Jones leadership team as a trusted partner.

New York, Ny, Us

Leadership role concentrated on driving transformative changes within the Global Infrastructure and Operations (I&O), directing a team of 150+ with oversight for Compute and Cloud operations; DBAs; Storage; Backup; Enterprise Command Center; Service Management Processes and Tools for Dow Jones, Wall Street Journal, New York Post and News Corp HQ.Designed, built and operated highly scalable, available, cost effective, and secure cloud and on-premise infrastructure, identifying and mentoring key technology talent within the I&O team to drive the strategic transformation from being on-premise centric to becoming cloud capable.Enhanced technology operations by building a global operations team integrated with the application and platform engineering teams, serving as the first infrastructure person on the engineering leadership team.KEY ACCOMPLISHMENTS:- Led the rapid expansion of migration from legacy infrastructure to cloud for data center modernization and consolidation, working directly in business partnership with AWS teams.- Initiated the database freedom program to migrate from Oracle and MS-SQL to AWS cloud and cloud native database, resulting in $800K in savings.- Integral role in migrating offshore partner in India from outside vendor to captive organization formed by News Corp to achieve best-cost options.- Drove cost controls by implementing tagging standards, which identified consumption levels by usage needs.- Led multiple initiatives, which reduced the number and duration of P1 major incidents by 50%.

New York, Ny, Us

Provided leadership for the execution and operation of a Shared Services IT Service Management program providing 24/7/365 support of 6K personnel based in 85 locations, managing a global team of 121.Designed, implemented, and operated a scalable global process and tools template transforming key IT Service Management processes, IT Operations and End User Support, serving as the liaison between other News Corp Service Management teams to drive global process alignment.Bridged the gap between engineering and operations teams in driving a partnership between these organizations to optimize response to loss of service and ensure an outstanding employee experience.KEY ACCOMPLISHMENTS:- Created from ground up a global Business Resiliency Plan that solidified business harmonization with business units and created a best-in-class model, which was later adopted by two-thirds of News Corp entities. Established and continually reviewed Crisis Management, Business Continuity, Emergency Response, and Disaster Recovery plans which are still in place to date.- Led the initiative and migration of 1,500 editorial staff of The Wall Street Journal and Barron’s from Microsoft Exchange to Google 360, collaborating directly with Google to ensure product could deliver desired results.

Mahwah, New Jersey, Us

Provided leadership for IT strategy and execution for the entire North American region (accounting for 20% of global annual sales), supporting 450+ personnel in multiple facilities and 350+ independently owned dealerships.Managed a team of 15 U.S. employees and 45 onshore and offshore contractors in all aspects of delivery and business relationship management with oversight of a budget of $20M, serving as executive liaison between the North American regional business leadership team and global UK IT organization.KEY ACCOMPLISHMENTS:- Successfully executed critical, enterprise-wide initiatives to standardize technology and harmonized key business processes through the implementation of SAP from two separate legacy systems.- Reduced operational budget 20% by outsourcing, vendor negotiations, and application decommissioning while simultaneously supporting a 38% increase in number of end users. - Restructured North American IT organization from an application development and support-based structure to a job family based structure.

Coventry, West Midlands, Gb

Provided IT and business process consulting expertise to internal business partners. Managed project budget of $10+ million and 3 analysts.Oversaw complex IT portfolio and ensured continuous alignment of business and IT strategy for 22 order fulfilment related applications.

Coventry, West Midlands, Gb

Established and managed Program Management Office and defined processes to manage risks, issues, scope change, governance, cost, quality and timing. Presented at Board Level program reviews and numerous other events. Managed team of 3 analysts.

Coventry, West Midlands, Gb

Managed Vehicle Supply and Sales IT applications including all aspects of analysis, design, build, implementation and production support. Directed 5 direct reports and 23 indirect reports in 3 locations. Oversaw operating budget of $1.43 million and project budget of $6.78 million.

Coventry, West Midlands, Gb

Managed the implementation of Ford’s corporate Material Requirements Planning Systems. Served as central liaison with Ford of Europe and Ford North American for extremely complex launch including changes to 17 systems, 12 legacy system interfaces and 11 new interfaces.

Coventry, West Midlands, Gb

Managed plant critical material supply IT applications including: analysis, design, build, implementation and production support.

Coventry, West Midlands, Gb

Created a migration strategy for Land Rover to adopt Ford Motor Company’s corporate material requirement planning system.

Dearborn, Michigan, Us

Led migration of vehicle scheduling and sequencing functionality from 2 legacy systems to a new vehicle scheduling system.

Van Buren Township, Mi, Us

Redditch, Worcestershire, Gb

Executive Mba, Logistics, Materials, And Supply Chain Management

Bsc Hons - Strategic Systems Management, Management Information Systems, General