• Oversee all aspects of marketing and communications for Commonwealth Learning Center, the Professional Training Institute, and Commonwealth Learning Online Institute, including print and digital efforts across multiple channels as well as onsite exhibiting • Maximized 6-figure advertising budget to cut expenses 15% while consistently exceeding goals by increasing client leads 10-15% on an annual basis from local, regional, and national markets• Launched and manage a monthly workshop series for parents and educators securing expert presenters from across New England, which has resulted in escalated brand awareness throughout the community as well as growth of both the organization’s mailing list and program enrollment• Spearheaded campaign leading to Commonwealth Learning Center being awarded the title of “Best Tutoring/Educational Support Program in Massachusetts” three years in a row and counting• Optimized and maintain social media presence for all three divisions of the organization, achieving 20-30% annual audience growth and increased engagement

• Develop strategies to increase brand awareness and recognition• Provide campaign management training on leading new media platforms, including but not limited to Facebook, Twitter, Pinterest, and LinkedIn• Particular expertise working with nonprofit and education organizations

• Facilitated fundraising efforts for WGBH, WCAI (Cape Cod), WGBY (Springfield, MA), and New Hampshire Public Television including acquisition, annual fund, renewal, lapsed, and cultivation campaigns• Trafficked the production of membership and event marketing materials for four public television and radio stations with a combined member base of nearly 200,000 individuals, families, and foundations• Managed all communications to 6,000 Leadership Circle level donors ($365-1499/year) and 38,000 ongoing giving donors which, combined, brought in nearly $4.2 million annually• Lead graphic designer on marketing collateral, including that for a pilot door-to-door canvassing program which brought in over 10,000 new donors and over $1 million in revenue, and has been used as a model for public media stations nationwide

• Recruited, trained, and managed thousands of volunteers of all ages and skill levels for fundraising drives, screenings, family days, additional events, and administrative office tasks• Initiated and sustained the WGBH Volunteer Program online marketing effort • Produced a quarterly newsletter, recruitment emails, website content, and the Program’s print brochure• Maintained the growth of the program by attending recruitment events and developing and implementing strategies to attract and retain volunteers • Assisted with the planning and execution of large-scale, high profile events including the opening of WGBH’s Brighton studios, the WGBH Auction and the Ice Cream FunFest• Developed WGBH’s Docent Program, the 2008 recipient of the PBS Development Award for Innovation

• Provided an exceptional customer service experience for 250-450 patrons nightly by answering questions about the theater, shows, and comedy school, and offering information about Boston and Cambridge• Sold tickets and refreshments while maintaining and re-stocking inventory • Administrated shadowing sessions and trained new staff on all Front of House duties

• Key participant in the preparation and submission of a PO1 grant to the National Institute for Child Health and Human Development (NICHD)• Managed all daily operational aspects of the office• Acted as liaison between the Director and staff, including those off-site and international• Scheduled national and international travel arrangements for key members of team

• Solely responsible for all aspects of planning, marketing and hosting on and off-campus events for a group of approximately 800 university students• Managed and kept detailed records of all event-related budgets and expense reports

• Responsible for writing and editing a bi-weekly Op/Ed column tackling topics from college life to current technology• Successfully grew and maintained a loyal, passionate audience over the course of my tenure