Shane Coleman Email and Phone Number
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Hard working, dedicated, and passionate network engineer. Experienced in Endpoint management and network infrastructure. Someone with a great work ethic and an aptitude for community service. Future aspirations are to work as a network architect at a service provider or in the federal government.
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Technical Consulting EngineerCisco Apr 2022 - PresentSan Jose, Ca, Us
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System Engineer IiGeico Nov 2019 - Apr 2022Chevy Chase, Md, UsStarting in July 2020, transitioned to the enterprise network services team at GEICO. Worked on facilitating the upgrade of all 55,000 endpoints from Cisco AnyConnect 4.4 to 4.9 . Worked with a team of 5 maintaining the network infrastructure at our 13+ regional offices, maintaining 3000+ devices.Currently, working with the network security team on maintaining ISE infrastructure of 30 nodes. Developed migration plan for Log4J vulnerabilities in ISE. Working closely with Cisco developers and TAC on future proofing ISE for the organization. Future aspirations are 4 CCIEs and DevNet Professional certifications.Previous focus has been software upgrades for all of our Regional site firewalls. As well as software upgrades for catalyst 4500 series platform switches.At the start of the COVID-19 pandemic, started working on transitioning end users to Azure VDI. All in an effort to facilitate a remote working environment.Part of a team working on transitioning GEICO desktop management from SCCM to Ivanti EPM software. This included setup and testing, as well as developing migration plans for software deployment and patching.In 2019, started as a Lead SCCM administrator, worked with a small team of 5 to maintain the infrastructure of 2 site servers, 25+ distribution points, 3 software update points, and 3 management points. Performed upgrades on a semi regular basis and regular maintenance to keep the infrastructure healthy. -
System Engineer IGeico Aug 2018 - Nov 2019Chevy Chase, Md, UsJoined GEICO as part of the Software Distribution team. Began learning about all facets of monthly 3rd party software patching. The focus being on adobe, java JRE/JDK, google chrome and Firefox. Over time, the focus shifted to client OS patching with Windows. Developed proficiency with SCCM.
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Associate Client Services EngineerHagerty (U.S.) Apr 2017 - Aug 2018Worked on the Desktop Engineering team at Hagerty. Experienced with MDT 2012 and WDS for system imaging. Experienced in VMware View for handling Hagerty's Virtual Desktop Infrastructure environment. Experienceed in SCCM 2012 to distribute applications and updates to 900+ systems in Hagerty. Used these experiences to assist in a VDI upgrade from Horizon View 6 to Horizon View 7, utilizing Appstacks and User Environment Manager, as well as other projects.
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Service Desk TechnicianHagerty (U.S.) Jun 2016 - Apr 2017Worked on the IT Support Services team. Assisted the Service Desk Technicians with handling help desk tickets. Used BCM's Service Desk Express for handling said tickets. I also have used Service Now for Incident, Request, and Change Management. Experience with MDT 2012 and WDS for system imaging. Experienced in VMware View for handling Hagerty's Virtual Desktop Infrastructure environment. Experienced in SCCM 2012 to distribute applications and updates to 900+ systems at Hagerty.
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It InternHagerty (U.S.) Jan 2016 - Jun 2016Worked on the IT Support Services team as an intern. Assisted the Service Desk Technicians with handling help desk tickets. Utilized BCM's Service Desk Express for handling said tickets. I also assisted engineers on various projects, as well as provided phone and remote support to 900+ systems/users.
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Graduate Teaching AssistantEastern Michigan University Aug 2013 - Apr 2015Ypsilanti, Mi, UsManaged all 4 computer labs in the Information Security and Applied Computing program. Managed all of the lab assistants that work in the research lab. I worked with the assistants to make up a work schedule. Made sure they followed the policies of the research lab and were punctual. Assisted in setting up lab environments when necessary.Finished a Masters Capstone project involved redesigning and rebuilding our departments Data center to be more efficient and stable. This involved migrating our core services (DHCP, DNS, etc...) from a Windows environment to a Linux environment. It also involved migrating our core network infrastructure from Dell switching to Cisco switching.
Shane Coleman Skills
Shane Coleman Education Details
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Eastern Michigan UniversityTechnology Studies/Information Assurance -
Eastern Michigan UniversityComputer And Information Systems Security/Information Assurance
Frequently Asked Questions about Shane Coleman
What company does Shane Coleman work for?
Shane Coleman works for Cisco
What is Shane Coleman's role at the current company?
Shane Coleman's current role is Technical Consulting Engineer | CCNA | CCNP Enterprise.
What is Shane Coleman's email address?
Shane Coleman's email address is sc****@****ico.com
What is Shane Coleman's direct phone number?
Shane Coleman's direct phone number is +151726*****
What schools did Shane Coleman attend?
Shane Coleman attended Eastern Michigan University, Eastern Michigan University.
What are some of Shane Coleman's interests?
Shane Coleman has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Human Rights.
What skills is Shane Coleman known for?
Shane Coleman has skills like Customer Service, Cisco Ios, Cisco Routers, Cisco Switches, Windows 7, Windows Xp, Windows Server 2012, Windows Powershell, Vmware, Active Directory, Windows Server, Network Security.
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