Sandra Molitor Email & Phone Number

-Manages wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. -Administers all point of sale opening and closing procedures, which includes counting cash drawers and making bank deposits. -Replenishes floor stock and processed shipments to ensure product availability for customers. -Maintains supplies by checking stock to determine inventory levels, placing and expediting orders.-Completes purchases with cash, credit and debit payment methods. -Trains new employees on company customer service policies and service level standards. -Exercises sound judgment in issuing credits to maintain high levels of customer satisfaction. -Stays up to date with current software, systems, and games to maximize our guests experience. -Collaborates with team members to give exceptional service throughout the entire shopping and purchasing experience. -Establishes new customer accounts and explain operation of merchandise to customers. -Extends customer subscriptions, offering discounts and promotions to ensure high customer retention rates. -Maintains up-to-date knowledge of customer buying habits, current sales and promotions to ensure guest satisfaction.

Fort Leonard Wood, Missouri

· Greeted all customers and provided excellent customer service.· Compute sales prices, total purchases and processed payments.· Operate a cash register to process cash, check and credit card transactions.· Place special orders and call other stores to find desired items.· Administer all point of sale opening and closing procedures.· Stock inventory and restocking shelves; taking expired or damaged merchandise off the store's shelves.· Handle daily housekeeping and product preparation protocols to company standards.· Maintain an awareness of all promotions and advertisements.· Demonstrate effective communication when interacting with customers, co-workers and managers.

Taylor, Michigan

· Implemented direction and gave constructive feedback to motivate team members.· Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.· Educated customers on products, safety and service offered.· Provided immediate assistance and professional customer interactions.· Worked flexible schedule to accommodate changing customer levels.· Trained all new sales employees on effective techniques· Answered incoming telephone calls with professional and knowledgeable responses.· Opened and closed the store, including counting cash, and opening and closing cash registers.