Selena Downing Email & Phone Number

Jacksonville, Fl, Us

- Manage the Pricing inbox- Address questions/concerns from customers & carriers- Address questions internally from other departments- Run daily/weekly cost no revenue, and revenue no cost reports- Troubleshoot and fix internal rating issues in DMS- Provide quotes to customers for new lanes using current carrier cost- Gather cost for FCL and Domestic shipments- Assist with preparations for transition into a new system

- Worked closely with customers to prioritize & move freight from port/rail to DC- Worked internally with the dispatcher and empty dispatcher to move freight based on the customer’s priority- Built and sent daily reports to DCs containing yard information - Analyzed yard reports and updated the TMS

Jacksonville, Florida

• Perform daily, weekly, and quarterly reports for executive personnel, client-carriers, & partners• Train new employees on various internal reports• Maintain internal records related to employee access to the Defense Personal Property System• Maintain internal reports related to the Defense Personal Property System• Maintain records & reports related to internal and external Customer Satisfaction Survey scores• Assist in tracking operational compliance for client-carriers regarding adherence to the DoD Transportation Regulations• Review, research and respond to inquiries regarding issues of non-compliance by client-carriers

Jacksonville, Florida

Jacksonville, Florida Area

● Trained store staff by reviewing and revising orientation and sales training materials● Promoted sales by demonstrating merchandise and products to customers● Provided information, answers questions, and obtains requested merchandise ● Maintained inventory by checking merchandise to determine inventory levels, and anticipating customer demand

● Maintained constant presence on sales floor to address customer needs● Informed customers about current marketing promotions● Ensured high levels of customer satisfaction through excellent sales service● Maintained sales records for inventory control

Master Of Science - Ms, Logistics, Materials, And Supply Chain Management

Master Of Arts (Ma), International Relations And Affairs

Bachelor Of Arts, Anthropology

Bioarchaeology Practicum, Spring 2014 • Assessed inter-observer error of stature estimates using ancient Indian long bones with a research.