Certifications: PMP and Scrum Master• Experience functioning as a Manager, Business Analyst Lead, Project Manager, Business Process Improvement Manager, Technical Lead, Quality Assurance Lead and Developer with a distinguished track record in the successful implementation of multi-platform systems. Offers innovative thinking achieving corporate objectives across a career recognized with increasing responsibility and promotions. • Managed FTEs, onshore and offshore contract resources supervising their activities on projects. Responsible for demand management and capacity planning of resources for releases between multiple applications.• Project Manager leading large projects to successful completion on time and within budget thru all phases of the project life cycle.• Business Process Improvement Manager creating structure, vision and standards for business process documentation. Harmonizing and improving business processes globally.• Business Analyst responsible for eliciting functional requirements from business partners and third-party vendor, translating requirements into detailed specifications to implement cost-effective technology solutions.• Quality Assurance Lead managing software testing life cycle phases such as functional and business requirements, test planning, defect management reporting, and production deployment using Waterfall and Agile methodologies. • Exceptional communicator capable of effectively interfacing with all levels of an organization from the team members to C-suite executives. Experience with conflict resolution and negotiating solutions implementing projects.