Sebastien Corrie Email & Phone Number

Toronto, On, Ca

Brantford, Ontario, Canada

Brantford, Ontario, Canada

• Supervised and led two teams of volunteers in effective advocacy, and student support ensuring the successful execution of campaigns and fostering a collaborative and motivated environment.• Demonstrated effective communication skills by engaging with university staff, student-clients, andcommunity-based stakeholders, ensuring clear and consistent information exchange and fostering strongprofessional relationships.• Coordinated the distribution of merchandise orders to students, including managing payment collectionand arranging convenient pickup times and locations. • Ex Officio: Director, Board of Directors, Grand Valley Educational Society• Author: “Responding to the Blue-Ribbon Panel”; “Advocating from a Satellite Campus”, OUSA.

Brantford

• Led the successful implementation of a gift/loyalty system, leading training sessions for staff and volunteers. Served as the primary point of contact for troubleshooting and collaborated with external partners.• Supervised and mentored new staff and volunteers, guiding them through work processes, instructing them on best practices and procedures, and ensuring a seamless onboarding experience.• Delivered excellent customer service in a fast-paced environment by assisting customers on the sales floor and efficiently handling customer donations.

Brantford, Ontario, Canada

• Oversaw the governance of the organization, ensuring compliance with legal and regulatoryrequirements, as well as organizational policy.• Developed and maintained positive relationships with external stakeholders, including communitypartners, sponsors, and alumni.• Contributed to the development and evaluation of policies and procedures to improve organizationalefficiency and effectiveness.• Participated in strategic planning and goal setting, aligning board activities with the organization'smission and vision.

Brantford, Ontario, Canada

• Acted as the primary liaison for students involved in housing or academic disputes, crafting customizedsolutions for their individual challenges.• Took the lead in organizing educational initiatives like lease-reading workshops and tabling events,collaborating with stakeholders such as the Dean of Students Office and the Campus AdvocacyCommittee.• Effectively represented student interests during Local Advocacy Week, engaging with governmentleaders at various levels, including MPPs, Mayors, and City Councillors.• Provided supervision and fostered positive relationships with volunteers, guiding them throughcommittee processes via both individual mentoring and team-oriented approaches.

Brantford, Ontario, Canada

• Assisted management with the store-level presentation of various promotions as directed by the Home Office.• Handled cash amounts ranging from $200 CAD to $1500 CAD, according to industry-standard cash-handling procedures.• Assisted customers with navigating the store, locating items, and providing personalized recommendations as requested.• Managed customer data and personal information consistent with industry standards, and applicable law.

Toronto, Ontario, Canada

• Delivered excellent customer service to over 100 clients per day, utilizing superb interpersonal communication skills, kindness, and respect.• Managed cash amounts ranging from $250-$1000 CAD, maintaining accurate cash counts, and money transactions.• Utilized de-escalation and conflict management skills to ensure a healthy and respectful environment between staff and customers.

Toronto, Ontario, Canada

• Spearheaded the development and execution of a successful Request for Proposals (“RFP”) valuing approximately 10 million dollars. • Accounted for over seven (7) years of company documentation, destroying, or transferring them to storage, according to guidelines and legal requirements.• Swiftly and accurately completed over 10’000 products with less than a 1% error rate.• Engaged in techniques to decrease waste through the reuse and redistribution of various back-end products.