Thiago Costa, B. Eng. Email & Phone Number

Manaus, Amazonas, Brazil

Team leader de qualidade de softwares de aparelhos celulares Samsung para o marcado do Brasil e América Latina.Principais Atividades: Gestão de Projetos, Gerenciamento de demandas, Controle de cronogramas, Análise de risco, Suporte técnico de redes móveis, Solicitação de testes (para times no Brasil, América Latina e Coréia), Interação com outros times da empresa (QA test, Software Troubleshooter, PMO, Desenvolvedor de software, Google approval, Comercial e Produção), Avaliação de resultados, Follow up de bugs, Gestão de requerimento de software para operadoras, Aprovação de lançamento de software.

Manaus, Amazonas, Brasil

Atuação como team leader de time de 10 colaboradores, efetuando testes de qualidade de softwares em funções relacionadas às redes móveis para celulares Samsung vendidos no Brasil e América Latina.Principais Atividades: Gerenciamento e distribuição de atividades, Testes manuais e automatizados, Controle de documentação de testes, Análise de risco, Identificação e classificação de problemas, Criação de planos de teste, Desenvolvimento de procedimentos, Atualizações conforme novidades na área e dos clientes.

Rio De Janeiro, Rio De Janeiro

Led RAN Design, Commissioning, and Integration: Supervised the design, commissioning, and integration of RAN systems (2G/3G/4G/5G), including equipment for the four largest telecom operators in Brazil and South America, serving millions of users and ensuring network reliability during major events. Managed hundreds of sites monthly and served as the focal point for a team of over 30 personnel.Knowledge Enhancement and Sharing: Continuously improved and disseminated knowledge in mobile technologies, staying abreast of industry advancements.Adaptability and Problem-Solving: Embraced change and applied new practices to achieve goals and address challenges effectively.Analytical and Data-Driven: Skilled in understanding and learning from feedback, analyzing data to identify issues, draw conclusions, and resolve problems.Innovative Solutions and Decision-Making: Developed creative solutions for workplace challenges, made timely, informed decisions considering facts, goals, constraints, and risks, and fostered teamwork to achieve objectives and deliverables.

Rio De Janeiro, Rio De Janeiro

Support and Configuration of Solutions for End Users: Throughout my career, I have installed, configured, and supported solutions across 2G, 3G, 4G, and 5G technologies for the four largest telecom operators in Brazil and South America, ensuring seamless network functionality.Evolution in Configuring RAN Products: Over the years, I have configured a wide range of RAN products, from legacy BTS and BSC to more advanced systems like RNC, NodeB, eNodeB, NR, small cells, and pico cells, adapting to the latest technological advancements.Pioneering First Implementations of Advanced Features: I played a key role in the first deployments of cutting-edge technologies for major operators, including the VoLTE/SRVCC feature, carrier aggregation, RAN sharing (UMTS and LTE), 1Gbps throughput, Mobile Indoor Solutions, NB-IoT solutions, and other innovations. These projects were instrumental in enhancing network capacity, reliability, and user experience across Brazil and South America.Long-standing Expertise in Customer Problem Resolution: My ongoing collaboration with R&D teams has helped solve complex customer issues, focusing on identifying root causes and delivering tailored solutions that meet evolving customer needs.Extensive Product and System Testing Experience: From functional and component testing to system, performance, regression, and service testing, I’ve ensured the highest standards of product performance and reliability.*Test Environment Setup and Comprehensive Documentation:* I have consistently designed effective test environments, developed precise test plans, documented support activities, customer issues, and resolutions for reference and continuous improvement.Supporting Major Events with Network Expertise: My experience includes the deployment and monitoring of mobile networks for high-profile events such as the 2014 FIFA World Cup in Brazil, the 2016 Rio Olympics, and large-scale concerts and events, ensuring robust connectivity.

Rio De Janeiro, Rio De Janeiro

|INTERN JOB DUTIES|Product Training and practical activities:Commissioning;Integration;Troubleshootlooing:Testing New Mobile Solutions and Technologies;Mobile technologies Knowledge.

Master Of Business Administration - Mba, Project Management

Bacharelado Em Engenharia Elétrica, Telecommunications Engineering