Coleman Research helps the world's leading organizations make more informed decisions, with insightful connections to senior, hard-to-find experts from around the world. Together, as a subsidiary of VQ, CR’s network includes 400,000 senior-level experts in all regions and industries that provides clients with expert knowledge and insights. Working with Coleman Research I provide businesses with expert guidance regarding financial services, money transfer, banking, lending, tax preparation, gold buying, pawn, auto lending, automotive sales, leadership development, coaching and numerous other topics.

DeepBench helps businesses make better informed decisions through critical insights from expert advisors. As an expert advisor I provide education and guidance on financial services, money transfer, banking, lending, tax preparation services, gold buying, pawn services, auto lending, automotive sales, leadership development, coaching and numerous other topics.

GLG is the world’s largest insight network where decision makers are connected to the right experts so they can act with the confidence that comes from true clarity and knowledge it takes to get ahead. Working with GLG I provide expert guidance on financial services, money transfer, banking, lending, tax preparation, gold buying, pawn, auto lending, automotive sales, leadership development, coaching and numerous other topics.

Led operations for over 600 lending outlets in 19 States (CA, TX, NV, WA, ID, UT, CO, WY, KS, OK, NM, LA, MO, WI, NE, IA, IL, IN, MS); coached & led 7 Regional Mgrs, 39 Division Mgrs, >1.4K employees; $250MM budget.Strategic Leadership:* Developed and executed zone & company-wide strategic vision & growth strategy, aligning with market trends & opportunities.* Co-led field operations during the COVID-19 pandemic, collaborating with the CEO & Board of Directors.* Member of executive level committees: Compliance & Risk Committee, 401k Retirement Investment Plan Committee, Executive & Strategic Planning CommitteeOperational Excellence:* Oversaw all aspects of company operations, including retail finance office operations, technology development, & customer experience enhancements.* Implemented processes to drive operational efficiency, transitioning 60% of transactions to an omnichannel experience.* Grew new customers acquisition by 200% in 14-month period by deploying incentive program focusing on ROI & team member buy-in.* Sold & serviced single pay, short-term loans & long-term installment lending products, auto loans, gold buying, tax preparation services, wire transfer services, debit card banking products, check cashing & other financial services & products.Team Leadership and Development:* Built & mentored high-performing teams, fostering a culture of collaboration, innovation, & excellence.* Developed & managed a team of compliance auditors, ensuring regulatory adherence & training.Financial Management:* Developed & managed the zone's financial strategy & budget, monitoring performance & key metrics for growth & profitability.Customer Focus:* Championed a customer-centric approach, enhancing satisfaction & loyalty, resulting in a 98% trust pilot rating.Market Expansion & Partnerships:* Identified & pursued market expansion opportunities & strategic partnerships, driving revenue growth & market share.

Oversaw operations of 145 lending outlets in CA, AZ, KS, MO, NV, UT; maintained P&L responsibility >$30MM. Managed 10 divisional directors, 3 area managers, 275 staff members. • Grew net revenue 250% through developing leaders, maximizing product offerings, and leveraging new and existing customer relationships. • Integrated new lending products resulting in 380% operating income growth.• Led staff development including strategic recruiting and performance management resulting in 58% reduction in employee turn-over. • Conducted lease reviews, site selections, relocations, site upgrades on retail footprint locations.• Trained and launched 5 team members to divisional director level and mentored 6 divisional directors into regional and corporate positions. • Awarded RDO of the year 6 times.

Supervised operations for central CA division; $1.5MM budget, 21 centers with 90 team members.• Monitored operational performance of centers, completed monthly center audits, and ensured compliance with all regulatory requirements. • Promoted 3 team members into area managers and 5 into regional positions while assisting peers in developing 20+ new DDOs. • Awarded DDO of the year twice.

Oversaw center operations from launch to profitability within 9 months.• Developed partnership growth plans, spearheaded center collections and marketing activities, and ensured company and regulatory compliance.• Generated >13K transactions valued at $480K in less than 1 year.

• Owned startup B2B wholesale & B2C retail auto dealership and detailing business.• Generated $1.5MM annual B2B & B2C sales through effective sales, advertising & marketing. • Arranged auto financing options and finance contracts for retail customers.