Responsible for developing HI specific Store operations process strategy and leading implementation process in the state.

Lead multifunctional teams of 2-300 people. Doubled comparable sales and in stock rate, while improving both customer and team member experience.

☑ Revitalized underperforming 15-member department and lackluster morale within three months to achieve status as store’s top sales team, while reducing staff by 25%.☑ Replicated earlier logistics and inventory management success by acquiring new talent and gaining buy-in for higher performance standards. ☑ Made history by spearheading county’s first retail tasting events featuring craft beer, wine and liquor.

☑ Contributed to 2X growth and $225K weekly of store’s largest department representing 30% of total store revenues, reduced staff by 30%. ☑ Mastered complex Hawaii logistics and instituted methodology embraced at other store openings that increased service levels amongst 25-member team and drove cost-effective inventory management. ☑ Developed logistics solution that optimized sales by doubling delivery frequency without impacting cost. ☑ Earned “Best Execution Holiday” recognition for best overall merchandising in the region.☑ Nominated by leadership to complete Market Management Leadership Training Program based on success overseeing purchasing, inventory management, customer service and logistics.

PROJECT MANAGEMENT☑ Transformed region from bottom-ranked to #2 of 12 nationwide that completed ERP implementation; earned Regional Support Team All Star Award for ERP Solution roadmap implementation and turnaround. ☑ Created and facilitated user and train-the-trainer ERP instruction without impacting customers throughout 40-stores that made up company’s largest region. ☑ Served as point of contact for ERP implementation support and troubleshooting that ensured region-wide usability of system and provided real-time inventory and purchasing management. DATA ANALYSIS/BUSINESS INTELLIGENCE☑ Produced customized competitive metrics, insights and analysis key to leadership strategy and decision making as member and second-in-command of 18-member Business Intelligence team.

☑ Contributed to 10% revenue growth YOY via creation of compelling POS and online marketing materials. ☑ Introduced process efficiency that drove timely development of graphic, photo and video solutions and in-store implementation of brand-aligned cross-channel advertising and campaign strategies.

As IT go-to and liaison between store and corporate, ensured issue resolution for POS systems, desktops and telephony equipment.

☑ Cultivated purchasing logistics and strategy experience. ☑ Promoted within months to from Meat & Seafood to Specialty Team Beer/Wine Buyer

☑ Concept-to-execution commercial and industrial films.☑ Diverse corporate clients include Whole Foods, Maui Bread Fruit Company, Malibu Performing Arts Center and Vice.com.☑ Grew business through word-of-mouth reputation for project management, branding strategy, writing and production excellence.