Cloud4Wi is a location-based customer insights solution that enables businesses and organizations to seamlessly and safely collect, analyze, and act on data. Using real-time behavioral insights, Cloud4Wi empowers one-to-one relationships by delivering perfectly-tailored communications at the right moment. With a 10x faster data collection rate and a +30% lift in click-through rate, location-based customer insights drive results in today’s new normal. Many Fortune 500 companies trust Cloud4Wi.

Bottles Waiting is an innovative Software as a Service (SaaS) company for the booming nightlife industry. It helps Day/Nightclubs operate effectively through software that helps manage their bottle service operations and tap into new revenue streams. From event creation to event data, Bottles Waiting is set to be the most effective software for clubs. The consumer’s benefit from Bottles Waiting by easily accessing which club events and tables are available, making it easier to decide where they will go that night. They will then be able to pre-order their bottles and mixers so they don’t have to wait at the table. This makes the clubs more money as their patrons are served immediately. Bottles Waiting has solid and previously unseen product features to bring to the market. These additional features will help clubs tap into more revenue streams and ease their burden of management and marketing. We are currently in the Denver market, with plans to extend into other markets soon.

TuneCore is a digital music distribution and artist services company that offers every artist an easy solution for getting their music out to their fans, while collecting all possible revenue from the sale of their art. TuneCore does not take a commission, instead giving 100% of income from sales back to the artist. TuneCore also offers publishing opportunities to help artist get their music placed in television, movies, commercials, and more. TuneCore loves artists, which is why they’re committed to continuing to be the best solution for artists to make a living at their art.

As former Vice President of Customer Care, Scott was responsible for further fostering eHarmony's commitment to delivering world-class Customer Care. The department was most recently recognized by the American Business Association "Stevie Award" for Customer Service Department of the Year 2009 and IPQC Call Center Excellence Award Winner, Best in Call Call Center 2009.

Prior to joining eHarmony, Scott served as the Vice President for Customer Care and Call Centers for the Orbitz, CheapTickets and Lodging.com brands. Under Scott's leadership, Orbitz ranked No. 1 in online customer experience in 2003 and 2004, and was the first travel web company to take a proactive approach and send care alerts updating customers about events that could affect their upcoming trip.

Directed 26 managers and over 300 club representatives at 32 locations both Domestic and Internationally. Created profit revenue by initiating new marketing campaigns on/off website with membership, such as amenities and conference room bookings.