Scott Cavanaugh Email and Phone Number

September 2014 – June 2017 – Inside Sales Representative and International Customer Service Representative Coordinator, Conbraco Industries, Inc. (Apollo Valves) - Support Asia Pacific based distribution by building proposals, providing technical specifications, and supplying liaison services to all departments within Apollo including production, credit, technical services, engineering, and shipping- Support the Asia Pacific Regional Sales Manager by preparing simple communications outlining market/project information hitting on key points, reporting on Conbraco HQ and Factory standard processes and procedures, building quotes for large projects, and liaison services to other departments. - Coordinate Intl CS Department (April 2015 - June 2017). Interview, recruit, train new Intl CS team members in all territories. Provide support services to Latin America, UK/Europe/Middle East RSM’s while training new team members. Report team progress to Sr. Customer Service Manager and Director of International Sales.

- Supported Condor as an intern by helping plan an educational forum for the Fudan Alumni Foundation of the Greater Washington D.C. Area.

- Supported the CEO of Zeyuan Flooring during Zeyuan’s launch in the United States. Provide Chinese translation services for a wide range of business purposes, including flooring market research, business development, product information management, and resource procurement, utilizing Word, Excel, and PowerPoint.- Establish business-to-business relationships with USA-based companies. Conduct log and lumber procurement. Host Chinese clients and investors on corporate visits to America. - Assist in planning corporate trade show events - responsible for contracts and venue registration, booth and sample presentation planning, procurement and placement, and expo regulation compliance.- Marketing and sales responsibilities include outreach to hardwood flooring dealer, distributors, wholesalers and retailers. Present samples, product information and pricing. - Assist in website launch, content creation and management. Communicate with Corecommerce website team to solve website issues. - Research flooring international patents, US customs regulations, anti-dumping duties.

UIBE Economics Program for International Students at UIBE- All course instruction in Mandarin Chinese- Courses include: China/Cross-Boarder Investment Concepts and Theory (中外投资概论) China Foreign Trade Practices (中国对外贸易实务) China Foreign Trade Law (中国对外贸易法律) China Foreign Currency Reserve Management (中国外汇管理) Economic Periodical Reading Course (经济报刊阅读) Advanced Business Chinese Course (高级商务汉语)

Intensive Chinese Language Study Program- Attended Listening, Speaking, Comprehensive Reading/Writing, and HSK Prep Courses- Program included Chinese Corner, an activity designed to allow foreign students to speak freely with Chinese students for 1.5 hours each week- 6.0 - 7.5 hours per day in class (5 days a week); extra independent study required daily

Hiring Qualified ESL Teachers to teach in Partner Schools throughout Beijing, China. Managing ESL Teachers and relationships with Partner Schools. Opening up new positions with new Partner Schools. Improving Business marketing in English Speaking Countries and PRC's major eastern cities

Taught in Expertise Education Partner Schools including:Peiking University School of Adult Education,Canadian International School of Beijing (Summer Program), Peiking University Middle School Summer Program,

Part of the Legal Runner Team – transported legal documents from law firm to clients in a timely manner and filed legal documents at County and Federal Courthouses. Worked part time during undergraduate university studies.

Team Member – Produced extensive Excel spreadsheets and graphs for each month’s revenues for all product categories and prepared them for all client organizations.

Team Member on a project to account for entire company computer inventory. Supported IT daily operations by providing phone support and desktop support.

Assisted Financial Advisor in setting up an Accounting Seminar to help North Carolina CPAs attend required amount of seminar hours at zero cost among other projects.