Scott Corbin Email & Phone Number

Lagunitas, CA, US

South San Francisco, California, US

• Spearheaded the development and harmonization of cloud-based CRM integration architecture: Enhanced system interoperability and scalability.
• Strategized and executed a forward-thinking CRM platform vision: Aligned with overarching business goals and drove innovation in customer engagement and experience.
• Successfully launched the Veeva CRM Suite: Managed a large-scale, integrated implementation and migration from the previous platform, coupled with the introduction of a new MDM platform, all within an accelerated.
• Led the end-to-end product lifecycle of the patient CRM (Salesforce.com): Focused on personalization, predictive segmentation, and next-generation capabilities.
• Fostered a culture of innovation: Encouraged the exploration and integration of cutting-edge technologies and methodologies to elevate CRM and integration services.
• Unified CRM development efforts: Reduced fragmentation and created a seamless, integrated experience across all digital touchpoints.

San Rafael, CA, US

• Spearheaded Global Commercial Systems and Operations: Oversaw Commercial Business Intelligence, Digital Marketing Operations, Sales Operations, and Digital Marketing Operations, demonstrating robust strategic.
• Developed and Executed Comprehensive Operational Strategy: Formulated and implemented a comprehensive commercial sales operational strategy, including the development of platform roadmaps. Led the architecture.
• Directed Global Business Intelligence Initiatives: Led global business intelligence initiatives, developing metrics/KPIs, reporting frameworks, and interactive dynamic dashboard portals, underpinning a data-driven.
• Enhanced Digital Marketing Operations: Optimized digital marketing operations, integrating innovative digital solutions and automated processes to drive efficiency and enhance marketing effectiveness.
• Managed Sales Operations: Directed sales operations, implementing advanced analytics and AI-driven insights to improve sales strategies and outcomes.
• Ensured System Readiness for New Product Launches: Led numerous global and regional system readiness initiatives for new product launches, ensuring seamless integration and high performance across all commercial systems.

San Rafael, CA, US

San Rafael, CA, US

San Rafael, CA, US

• Spearheaded the development of a comprehensive marketing database architecture: Oversaw the execution of campaign fulfillment operations.
• Championed the creation of groundbreaking acquisition strategies for WaMu Card campaign management: Demonstrated innovative problem-solving skills.
• Directed the development and launch of a Prospect Database platform: A 60-terabyte Oracle DBMS containing 2.5 billion consumer records, which facilitated 300 million credit card direct mail solicitations annually.
• Managed the execution of Small Business Card, Invitation-to-Apply (ITA), and Partnership direct marketing campaigns: Leveraged partnerships with both internal teams and Acxiom Corporation, enhancing campaign reach and.
• Led quality assurance team: Implemented audit oversight to produce direct marketing lists for 480 campaigns across various channels, generating over 24 million yearly customer contacts.

New York, NY, US

• Led Business-to-Business development project to develop framework and processes to support business identification, business to consumer relationship, B2B campaigns and business level suppression. Key features include.
• Oversaw development projects to enhance consumer identification logic
• Managed Small Business Acquisition production
• Led project to design and implement the Acquisitions project to process accelerated Trigger direct marketing campaigns

US

• Managed fulfillment of invitation-to-apply and partnership direct marketing campaigns
• Created initial designs of automated fulfillment process
• Developed, tested and implemented total redesign of Best Phone ranking methodology to support direct dial campaigns

US

• Reporting to VP, Business Development, responsible for heightening client interest in emergent technologies via presentations, white papers, solution comparisons, and relationship building, with a focus on document.
• Served on technology board of Heller Ehrman to build strategic document digitization, distribution and print roadmap; key player in multi-million dollar contract renewal. Successfully led technology implementation of.
• Led team to implement imaging distribution solution in Washington, DC and facilitated client focus group. Led subsequent deployment in Chicago office

US

• Reporting to Senior Director of National Operations, with a strong focus on integrating technology solutions and playing a visible role in the deployment process.
• Led a year-long project to prototype an imaging distribution solution, working with client and key partners to develop additional system functionality; managed project team to stage, test, and deploy approved system at.
• Initiated, organized, and compiled curriculum for 4-day “boot camp” for Bowne Business Solutions IT employees, targeting integration of imaging and print technologies. Partnered with Xerox Corporation to co-sponsor.

US

• Reporting to Senior Director of Technology Services, responsible for both client-facing and internal technology infrastructures in the eastern region, as well as oversight for production tracking systems at 55 client.
• Managed 5 application engineers, 1 training manager, 1 technology manager with sub-team of 4 system analysts; dotted line responsibility for help desk employees and appropriately 15 system administrators nationwide.
• Led initiative to consolidate 5 production tracking systems to a single server within client’s WAN; reengineered validation and chargeback programs to dramatically improve efficiency and stability, as well as the.

US

• National responsibility for iTrack, Bowne’s proprietary production tracking and chargeback system consisting of an Oracle database server and a suite of client applications
• Managed 5 application engineers, 1 training manager; dotted line responsibility for help desk employees and 15 system administrators nationally.
• Managed multiple national system integration projects and operation startups.
• Developed and executed iTrack rebranding campaign to drive marketability of system.
• Led initiative to build user and administrator manuals
• Spearheaded project to reengineer chargeback process at major client; previous process was slow, unreliable, and prone to miscalculation. New program proved to be far more robust, dramatically faster and provided.

US

• Responsibilities included analysis, configuration, deployment, and ongoing support of production tracking system at over 40 client operations nationwide. Constructed analytical and operational SQL queries.
• Successfully configured, deployed and supported system in Morgan Stanley Hong Kong office.

Chicago, Illinois, US

Responsibilities included analysis, configuration, deployment, and ongoing support of production tracking system at over 40 client operations nationwide. Constructed analytical and operational SQL queries