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Scott Albright Email & Phone Number
Customer Service Center Manager
at
American Airlines
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Center Manager
Location
Chandler, Arizona, United States
Company size
Who is Scott Albright? Overview
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Quick answer
Scott Albright is listed as Customer Service Center Manager at American Airlines, a company with 56677 employees, based in Chandler, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Scott Albright.
Scott Albright previously worked as Billing and Retention Supervisor at Ziprecruiter and Administrative Assistant III - Case Specialist Lead at Arizona Department Of Transportation - Executive Hearing Office. Scott Albright holds Bachelor Of Science - Bs, Kinesiology And Exercise Science from Arizona State University.
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Email format at American Airlines
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American Airlines
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Profile bio
About Scott Albright
With a decade of dedicated customer service experience and eight years in sales/customer service management, I bring a unique blend of frontline expertise and strategic leadership to the table. My proficiency extends to team development, where I excel in building and maintaining strong cohesive teams. Throughout my career, I've consistently demonstrated a commitment to excellence, leveraging my skills to drive both exceptional customer experiences and revenue growth. I am excited about the prospect of applying my proven track record and passion for creating positive connections to new challenges and opportunities.
Current workplace
Scott Albright's current company
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American Airlines
4 roles
Scott Albright work experience
A career timeline built from the work history available for this profile.
Billing And Retention Supervisor
CurrentManaged a team of 10 - 20 retention specialists. Maintained monthly reports and audits. Created new workflow processes and rules of engagement with customers. Assisted with training new staff. Maintained timecards and scheduling of staff. Held weekly team meetings, 1 on 1’s and monthly department recaps.Customer Service Manager - Managed a team of 15 - 20.
Sep 2019 - Present
Administrative Assistant Iii - Case Specialist Lead
Arizona Department Of Transportation - Executive Hearing Office
Update the MVD driver database, maintain reports and statistical data. Log all legal case data and track continuance requests. Provide administrative support to the Administrative Law Judges. Handle incoming inquiries from petitioners and attorneys. Responsible for coordinating and assigning cases for daily court schedule for 11 administrative judges..
Apr 2016 - Apr 2019
Customer Service Specialist
Provided customer service and parking information to the University Community.Assisted in cashier booths, transaction logs and reports. Reconciled university deposits daily. Used Microsoft Office (Outlook) for communication and kept detailed records of discrepancies and duties. Worked in dispatch office, answering radios and incoming customer calls.
Sep 2013 - Apr 2016
Team & coworkers
Colleagues at American Airlines
Other employees you can reach at aa.com. View company contacts for 56677 employees →
HD
Hoang Duong
Colleague at American Airlines
Dallas, Texas, United States, United States
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JW
James Waddell
Colleague at American Airlines
Greater Reno Area, United States
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MS
Morris Simmons
Colleague at American Airlines
Fort Worth, Texas, United States, United States
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JO
Jamal Odeh
Colleague at American Airlines
United States, United States
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FA
Francy Arias
Colleague at American Airlines
Durham, North Carolina, United States, United States
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NT
Nikki Tucker
Colleague at American Airlines
Charlotte, North Carolina, United States, United States
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RE
Ramon Encarnacion
Colleague at American Airlines
Peoria, Arizona, United States, United States
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KP
Kenton Petersen
Colleague at American Airlines
United States, United States
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GR
Gary Rager
Colleague at American Airlines
Murfreesboro, Tennessee, United States, United States
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JS
Jane Samsel
Colleague at American Airlines
Southmayd, Texas, United States, United States
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Hoang Duong
Colleague at American Airlines
Dallas, Texas, United States, United States
View →
JW
James Waddell
Colleague at American Airlines
Greater Reno Area, United States
View →
MS
Morris Simmons
Colleague at American Airlines
Fort Worth, Texas, United States, United States
View →
JO
Jamal Odeh
Colleague at American Airlines
United States, United States
View →
FA
Francy Arias
Colleague at American Airlines
Durham, North Carolina, United States, United States
View →
NT
Nikki Tucker
Colleague at American Airlines
Charlotte, North Carolina, United States, United States
View →
RE
Ramon Encarnacion
Colleague at American Airlines
Peoria, Arizona, United States, United States
View →
KP
Kenton Petersen
Colleague at American Airlines
United States, United States
View →
GR
Gary Rager
Colleague at American Airlines
Murfreesboro, Tennessee, United States, United States
View →
JS
Jane Samsel
Colleague at American Airlines
Southmayd, Texas, United States, United States
View →
1 education record
Scott Albright education
FAQ
Frequently asked questions about Scott Albright
Quick answers generated from the profile data available on this page.
What company does Scott Albright work for?
Scott Albright works for American Airlines.
What is Scott Albright's role at American Airlines?
Scott Albright is listed as Customer Service Center Manager at American Airlines.
Where is Scott Albright based?
Scott Albright is based in Chandler, Arizona, United States while working with American Airlines.
What companies has Scott Albright worked for?
Scott Albright has worked for American Airlines, Ziprecruiter, Arizona Department Of Transportation - Executive Hearing Office, and Arizona State University.
Who are Scott Albright's colleagues at American Airlines?
Scott Albright's colleagues at American Airlines include Hoang Duong, James Waddell, Morris Simmons, Jamal Odeh, and Francy Arias.
How can I contact Scott Albright?
You can use AeroLeads to view verified contact signals for Scott Albright at American Airlines, including work email, phone, and LinkedIn data when available.
What schools did Scott Albright attend?
Scott Albright holds Bachelor Of Science - Bs, Kinesiology And Exercise Science from Arizona State University.
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