Scott Allen Email & Phone Number

Dublin City, County Dublin, Ireland

Meath, Ireland

• Set up a freelance business to help grow my experience in both design and marketing. • Outbounding to possible clients to highlight their businesses potential while maintaining 4 new customers per month. • Managed my objection handling and innovated to tempt clients on board. • Provided advice to clients on which marketing techniques would most likely grow and streamline their business. • Worked on multiple projects simultaneously, dealt with clients concerns and completed all projects to client’s satisfaction while maintaining a high standard and level of detail. • Helped raise clients return customers by 300% and boost organic traffic to their online platforms by 5,540 searches in one quarter.

• Delivered high volume analysis of mortgage valuations, account closure, transfer and extensions throughout the phased removal of Ulster Bank from the Irish market.• Supported agents into identifying areas of the process needing amendment, highlighted correct practices and fed relevant information to manager.• Collaborated with team colleagues on key platform and process updates to ensure any process adaptations were synced to correlate an effective analysis process.• Upskilled into taking on additional analyst processes to support different business area needs.

• Performed daily quality monitoring and coaching via huddles, workshops, and 1-on-1 sessions to upskill agents in proficiency in delivering high level of excellence of both product and platform knowledge.• Conducted deep dives to discover root cause analysis of lowlights in programme metrics & constructed new approaches to drive positive improvements in workflow.• Acted up as programme POC. This involved head leading meetings amongst multiple programmes leads, created monthly/ quarterly initiatives along with delivering reports to the SBG client through WBRs and MBRs.• Exclusively supported high performing agents in a pilot programme focused on growing revenue, maximizing relationships delivering innovative approaches to social media marketing campaigns.

Dublin, County Dublin, Ireland

• Delivered high standard of consultive marketing selling to a variety of advertising clientele via scheduled meetings and proactive outreach focusing on impactful change and long-term strategies on global social media channels. • Utilized internal tools to create in depth research and account benchmarking to provide maximum value to advertising clientele and support with strategic marketing campaigns with tangible metrics to achieve. • Pushed to become a programme wide top performer by consistently hitting and surpassing KPIs based around monthly/ quarterly growth metrics. Seized opportunities to work on pilot programmes focused on driving new innovations and optimizing workflows to maximise productivity impacting results.• Additionally created and delivered resources via knowledge share sessions to colleagues in effort to share experience and create a universal upskill.

Boston, Massachusetts, United States

• Tasked with daily graphic design projects that directly impacted the businesses marketing campaigns. • Managed and lead other employees to assist with meeting these production deadlines and internal goals. • Managed the day-to-day maintenance of the company website alongside creating content for the company’s social media channels. • Used social media insights to target different market segments and increase interaction from those segments by 50%. • Met monthly KPI targets focused on increasing Instagram influence by 100 followers a month. Ran online competitions through the company’s social channels to increase footfall and email reach out list by 25%.

• Day to day operations of shop floor, consumer selling and retention. Stock intake and control. Proactively approached and upsold to consumers while promoting new lines of products. Consistently met sales targets and recorded the highest value sold item.

Greater Los Angeles Area

Responsible for providing a high-caliber experience and exceptional customer service skills to a discerning clientele. Dealing with clients on a day to day basis and creating contracts between customers and the company.

Pennsylvania, U.S.A.

Brought guests on day to day excursions and taught sporting clay's experience ranging from beginners to advanced shooters. Coordinated larger corporate events to provide a fun and safe learning experience for all while publicly speaking to large groups of people. Welcomed guests to the shop and conducted sales, stock intake and stock orders. Worked on day to day maintenance of the Outfitters shop and all sporting equipment. Highly sought after instructor with high consumer retention rates. Responsible for day to day excursions with guests and instructing Shotgun sports classes. Retained excellent preparation and organizational skills to ready guests for the perfect experience. Responsible in organizing monthly calendar schedule and staff/ resource management. Good Communication and listening was pivotal to ensure guests were safe when handling firearms. Received many positive reviews and gained a reputation as a lead instructor.

Digital Marketing, Marketing/Marketing Management, General, 2.1

NFQ Level 7 Degree in Digital Marketing taken via Springboard as a Full time course in addition to being currently employed in full time.

Bachelor'S Degree, Industrial And Product Design, 2.1

Activities and Societies: High intensity course revolving around continuous assessment based projects. Course heavily focused on product.