Scott Allison Email & Phone Number

• Spearhead the trading roadmap and performance management to meet growth targets for SMARTY, a sub-brand of Three.• Collaborate with the Head of Commercial to develop channel strategy and pricing initiatives for customer acquisition and retention.

Scotland

• Led a high-performing team to achieve and exceed commercial budgets while ensuring an exceptional customer experience.• Fostered a culture of operational excellence and professional development among team members.• Achievements:o Awarded Area Manager of the Month multiple times.o Temporarily assumed Head of Region responsibilities, overseeing 75 stores across 6 areas.o Maintained an Employee Net Promoter Score above the estate average for 6 consecutive years.o Achieved the number one ranking in the UK for operational control in 2021.o Represented Three UK at Apple HQ in California as recognition for outstanding performance.

Glasgow, United Kingdom

• Drove sales performance and ensured compliance with after-sales service standards while managing profit maximization and cost control.• Achievements:o Successfully opened a flagship city centre store.o Recognized for record-breaking sales with an incentive trip to Rio de Janeiro.o Achieved Top 20 ranking company-wide on two occasions and led the store to number one regional ranking in 2012.o Conducted training sessions to uplift underperforming staff and managed recruitment for area expansion.o Completed the Retail Academy and managed area responsibilities during the Area Manager’s absence.

Hamilton/Kilmarnock

• Responsible for profit maximization through fleet growth and cost control while setting high customer service standards.• Achievements:o Promoted to Assistant Manager within a year due to consistent top ten sales performance in Scotland.o Elevated to Branch Manager after two years of exemplary performance.