Served as a Distinguished Engineer with expertise as an AWS Solutions Architect and Subject Matter Expert (SME) for AWS playing a pivotal role in driving cloud innovation and strategy within the Verizon organization. Combined extensive technical knowledge with a strategic vision to deliver robust, scalable, and secure cloud solutions.• Designed and oversaw the implementation of complex cloud architectures, ensuring alignment with best practices and organizational goals. Provided guidance on leveraging AWS services to meet business needs.• Served as the go-to expert for AWS technologies, including compute, storage, networking, and security services. Stayed updated on the latest AWS features and industry trends to recommend cutting-edge solutions.• Worked closely with development, operations, and security teams to promote a DevOps culture and streamline the integration of AWS services into existing workflows.• Mentored and trained engineering teams on AWS best practices, IaC (Infrastructure as Code), and cloud security, fostering a culture of continuous learning and innovation.• Established and enforced cloud governance frameworks and compliance policies, ensuring that all deployments adhered to security standards and regulatory requirements.• Analyzed system performance and resource utilization, providing recommendations for optimization and cost management to maximize the efficiency of cloud resources.• Communicated effectively with stakeholders at all levels, translating complex technical concepts into actionable insights and strategies that drove business success.• Contributed to the organization's thought leadership in cloud technology by presenting at roadshows, writing technical articles, and participating in lunch and learn sessions.

• Managed AWS infrastructure components, including EC2 instances, VPC configurations, subnets, route tables, and storage solutions such as EBS, EFS, and S3, ensuring optimal performance and reliability.• Provision and optimize AWS services while actively monitoring and managing resource utilization to ensure efficiency and cost-effectiveness.• Designed and implemented S3, EBS, and EFS storage solutions that ensured optimal content replication and met stringent performance requirements.• Architected and built networking connectivity in AWS to seamlessly integrated with on-premises data centers, ensuring reliable fault-tolerant and secure data flow.• Created and optimized Ansible, Terraform, and CloudFormation templates for efficient deployment and management of AWS services.• Implemented security patches and upgrades for Linux and Windows systems using AWS Systems Manager Patch Manager to enhance overall system security and compliance.• Set up and optimized essential services such as Route 53 for DNS management, Infoblox for on-prem DNS and IPAM, and Amazon SES for email sending and receiving.• Collaborated with DBA leads to deploy RDS and Aurora database instances, utilizing RDS Proxy and Global Databases as needed to enhance scalability and performance.• Facilitated the orchestration of container deployments using Amazon ECS and EKS to ensure efficient scaling, management, and orchestration of containerized applications.• Participated in annual cloud security audits and used the findings to implement permanent corrections when necessary.• Maintained comprehensive network diagrams and visualizations with Draw.io. Documented system installation configurations, support procedures, templates, scripts and runbooks using Confluence and Bitbucket for code repositories• Architected and executed disaster recovery plans while coordinating with business partners and implemented highly available & fault-tolerant solutions to withstand system failures.

• Implemented comprehensive systems monitoring and reporting solutions using Amazon CloudWatch and AWS CloudTrail for real-time analysis and insights.• Oversaw the implementation of firewall rules and routing modifications by utilizing Security Groups, NACLs, Firewall Manager, and routing tables to efficiently manage ingress and egress traffic in AWS.• Investigated latency issues, network packet drops, system performance issues.• Enhanced cloud security by utilizing Checkov to prevent IaC vulnerabilities, alongside implementing AWS Service Control Policies (SCPs) and AWS Guardrails. For remediation, I deployed Kion Cloud Custodian policies to ensure compliance and effective governance.

Supported the #1 global provider of fleet management solutions for both enterprise and small to medium businesses. Worked with products, like HUM, to create a more connected ride with vehicle diagnostics, emergency assistance, and Wi-Fi. Partnered with major car manufacturers to care for more drivers with connected technologies.• Served as a part of the Platform Lean Delivery team, accountable for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of all services. Worked closely with Software Engineers to help them deploy their applications to various systems including test and production.• Architected the conversion of Route 53 Public Hosted zones to Private Hosted zones and led the migration effort to move from Windows DNS servers to Route 53 utilizing Route 53 Resolver.• Saved Verizon Connect $900,000 annually by redirecting Splunk S3 traffic from traversing a NAT gateway and using a VPC Endpoint.• Utilized Lambda and Python to create an automated monthly and weekly report that queried DynamoDB and AWS Cost Explorer to generate an HTML email which was sent to AWS account owners for cost awareness.• Worked with the AWS account managers to reduce AWS costs and take advantage of cost savings through Reserved Instances and other implementations in the AWS environment.• Prevented an email outage with AWS Simple Email Service (SES) due to high levels of bounced emails that were impacting the reputation of our email system by using the Account-Level Suppression List.• Implemented an application called Tufin Secure Track and Secure Change to automate firewall requests which reduced the SLA on change requests and improved security compliance, audit and best practices.

Served as a member of an Agile Scrum Squad using Microsoft VSTS now known as Azure DevOps and Subject Matter Expert of the Enterprise storage systems as well at the SAN Fabric. • Singularly responsible for managing and maintaining the SAN Fabric and multiple storage arrays consisting of two Hitachi VSPs, which house a total of 3 petabytes of provisioned storage for physical servers as well as a large VM environment. • Utilized Hitachi Device Manager, Tuning Manager, Replication Manager and Hi-Track Monitor to support the Hitachi SAN Infrastructure. • Administered Cisco DCNM and Cisco Fabric Manager to monitor and manage the SAN Fabric comprised of four Cisco MDS 9710 switches, two Cisco MDS 9124 switches and two Cisco MDS 9509 switches. • Supported two Hitachi HUS130s and eight Hitachi HCPs (4 physical and 4 virtual) for AXA Mexico. • Administered two IBM V7000 Storage arrays which connected to VMware ESX hosts for storage. • Managed the backend storage for the NAS environment consisting of an IBM DS8300 storage array. • Responsible for two IBM DCS3700 Storage arrays that retain all the backup data for the VMware environment. • Supervised the migration of the EMC Centera Storage Systems to new DELL ECS Storage Systems consisting of 250TB of data. • Designed, architected and maintained the replication process between the Hitachi VSP systems for Disaster Recovery and participated in annual DR drills related to data replication. • Maintained True Copy replication using two virtual horcm servers with raw mapped devices that served as command devices. • Worked with Microsoft Azure in preparation for the migration of all servers in the environment to Microsoft Azure with the intention of reducing the datacenter footprint. • Organized the addition of 1 petabyte of storage to the Hitachi arrays and regularly connected new servers to storage through the configuration of zonesets in the SAN fabric.

After a year on the storage team was promoted to manager of the distributed storage team as well as the backup and recovery team. • Managed the distributed storage team as well as the backup and recovery team. • Supervised the job functions of two direct reports and three offshore staff. • Managed the SAN migration of the North American SAN environment which involved the consolidation of twelve Cisco SAN Switches down to four Cisco 9710 SAN switches. • This activity required the migration of 1100 SAN Fiber Connections from the old environment to the new environment. • This migration which involved the SAN connectivity of 5000 servers was accomplished without any interruption to service, access to storage or impact to the customer. • Aside from the management of SAN related projects I was responsible for the delegation of assignments and responsibilities to the team. Conducted semiannual performance evaluations of the staff. • Ran the Daily Stand Up Meetings and utilized the iObeya boards to determine outstanding issues and where team members may need assistance or guidance. • Fostered teamwork and promoted upskilling to ensure the staff has the tools to move forward in their roles and as it relates to the transformation of the organization. • Served as an escalation point for issues related to SAN storage or system backups.Maintained contracts and vendor relationships that related to the SAN Infrastructure and Tivoli Storage Management environment.

Managed the distributed storage environment for North American Operations which involved design, support and ongoing operations of the Storage Area Network and Fabric. • Allocated and distributed SAN storage for North America Operations. • Planned, implemented, configured, maintained and analyzed Storage Area Networks • Interfaced with PMs, Managers, and other peers to provide lifecycle support of the storage and backup solutions; enforced compliance of policies, procedures and work instructions; performed capacity planning, performance monitoring, incident and problem management, change and configuration management, and service level performance. • Core competencies include replication; system monitoring; SAN storage; SAN network; and SAN virtualization. • Fostered strong relationships with technical staff, senior management and supported client base. • Drove overall architecture, security, testing and certifications of storage systems. • Assisted in the architecture, and implementation of the solution in support of project schedules and resources that involve components of SAN storage. • Coordinated and assessed the risk of equipment and software maintenance and version updates. • Monitored storage technology trends such as emerging standards for new technology opportunities, and integrating new technologies into the data center environment. • Installed and configuring new hardware and system software [storage devices, network appliances, SAN Monitoring software]. • Performed routine audits of systems for SOX compliance. • Responsible for hardware and software maintenance, troubleshooting, system monitoring, performance tuning, Business continuity, disaster recovery planning and testing, and configuration documentation. • Orchestrated and implemented SAN Cisco Switch patches, upgrades, and configuration changes. • Installed, configured, supported and maintained storage area networks and all related enterprise storage systems.

Supervised one of the two main datacenters for AXA-EQUITABLE and served as the sole point of contact for the entire site. • Controlled and maintained the 5,500 sq ft Metro Datacenter which serves as a backup for disaster recovery to the Suwanee Datacenter. • Coordinated external vendor access, hardware shipments, equipment installation and implementation. • Responsible for the logistics surrounding the installation as it relates to power requirements, rack location and cabling. • Worked with the tape library system to ensure tapes were moving in and out of the facility as it pertained to backups for SOX requirements and offsite storage. • Worked with Linux, Unix and Windows systems when a hands-on requirement was necessary during implementation. • Utilized the change management process to ensure that the activities in the datacenter followed proper change protocols to prevent possible outages in the production environment or if outages were necessary that they were well documented and understood. • Assisted with configuration changes and firmware upgrades on the Cisco switch and router hardware as needed. • Participated in disaster recovery testing to ensure the datacenter operated as expected in the event of a disaster that would require failover to the sister datacenter. • Conducted daily touchpoint meetings to keep the teams informed of potential changes or issues in the environment. Provided on-call support on the weekends and evening when required. • Maintained an asset management tool that cataloged all hardware in the datacenter. • Documented the electrical infrastructure to ensure all equipment had redundant power from separate power distribution units in the datacenter environment. • Updated and maintained the policies and procedures for datacenter access and equipment delivery.

Served as the Team Lead for the staff at the Alpharetta location and the architect and administrator for the servers installed in the environment. • Managed, installed and supported ○ 30 Windows NT 4.0 Windows 2000 and Windows 2003 servers ○ 1 Windows 2003 Terminal Server ○ 16 SUN 450 Servers ○ 3 HP K580 Servers. • Responsibilities also included maintaining a network for over 300 users that consists of 5 Cisco Catalyst 5500 Switches, 2 Cisco 8500 Routers, 5 Oracle 8 Servers, one Lotus Notes 5.0.8 Server and one Windows 2003 IIS Server. • Project lead for the conversion of the existing server environment from Windows NT 4.0 and Windows 2000 to Windows 2003. ○ This role involved the installation of the server software throughout the enterprise. • Managed the conversion of Lotus Notes 4.6.3 to Lotus Notes 5.0.8 • Managed the migration from the Lotus Notes client to the Microsoft Outlook client utilizing Exchange Servers. • Executed the implementation of an automated Financial Planning System that revolved around the document archival software called FileNet. ○ The Financial Planning System was based on several hardware platforms that ranged from SUN 450 to HP K580 to Compaq ProLiant servers. ○ Directed the implementation of the environment and the ongoing support for the entire system as well as the customer base. ○ Managed Disaster Recovery of the servers in the back-office environment as well as the client-side recovery.

Managed 6 direct reports ranging from two hardware specialists, one Lotus Notes Administrator, two help desk support specialists, and one Manager of Network Operations. • Managed 6 direct reports ranging from two hardware specialists, one Lotus Notes Administrator, two help desk support specialists, and one Manager of Network Operations. ○ Guided the staff in problem resolution as well as motivated them to advance in the field of information technology. ○ Assigned projects to each employee and evaluated the completion of their assignments. • Implemented a four-million-dollar company wide billing system, which involved the rollout to 150 facilities running the billing product over a WAN using VPN connectivity over the internet. • Designed managed and supported the rollout of 37 Windows NT 4.0 file servers across the United States. ○ Implementation of these servers involved building each server in Atlanta, arranging for cabling at each facility, tracking the budget for each installation, issuing purchase orders for all equipment required, traveling to each location, deploying the NT server and setting up the workstations that accessed the server. • Each location was linked via T1 access to the Internet allowing for the configuration of a WAN using Backup Domain Controllers in each location that connect to the Primary Domain Controller in Atlanta over the Internet. • Migrated existing Novell 3.12 file servers to Windows NT 4.0

Managed the network operations staff and served as subject matter expert and escalation point with deep technical knowledge of network infrastructure as well as server operating systems. • Managed the network operations staff. • Installed and supported: ○ 18 Novell Servers 3.12 - 4.11 ○ 7 NT 4.0 Servers ○ Lotus Notes 4.51 and cc:Mail infrastructure using 17 cc:Mail routers ○ DHCP Server ○ SMTP Server which served as the internet mail gateway ○ Citrix Winframe Server 1.7 access by 350+ users running Windows 95 • Rolled out Microsoft Office 97, Lotus Notes, and a WAN deployment to 17 locations. • Headed a project for the development of an Intranet using Microsoft Internet Information Server 3.0 with WAN connectivity between the US and Australia. • Configured and managed an Internet presence using Lotus Notes Domino. • Planned and Implemented a TCP/IP network configuration utilizing a DHCP server to allocate IP addresses. • Assigned to an IS Task Force responsible for resolving technology issues for the merger of ERE and Yarmouth as well as the office moves related to the merger.

Installed and maintained local office networks throughout the continental US • Designed, managed installed and supported ○ 28 Windows NT 4.0 file servers (throughout the US) ○ 7 Novell 3.12 file servers (throughout the US) • Arranged cabling at each facility. • Tracked the budget for each installation • Issued purchase orders for all equipment • Traveled to each location, setup the network, deployed the server as well as workstations, verified connectivity back to the home office. • Remotely monitored the networks from Atlanta once they had been installed using pcAnywhere32 • Migrated 7 Novell 3.12 servers to Windows NT 4.0 • Migrated 200 Windows 3.x workstations to Windows 95

Supported the computer and network infrastructure at Springhill Memorial Hospital and four other corporate offices which consisted of design, architecture, implementation, maintenance and troubleshooting. • Supported Springhill Memorial Hospital and four other corporate offices. • 400 computers (nursing stations, medical records, X-ray, business office, labs, Emergency Room, Admissions…entire hospital) • Installed and Supported: ○ 27 File Servers - running NOVELL NetWare 2.15, 2.2, 3.11, 3.12, and 4.1. ○ 2 Windows NT 3.51 servers, one of which ran SSI's Internet presence ○ 110 inter-linked networks • Planed, designed, installed and supported computer networks Arcnet and Ethernet networks, routers, bridges, hubs • Managed and trained personnel in the techniques of troubleshooting computer and network problems. • Supported Internet access, SMTP, FTP, and Web Server software. • Produced diagnostic testing of new computer programs with existing software. • Regularly solved any computer-related problems inside and outside the hospital. Supported the Novell networks in the southeast region. • Assisted in the research and development of a Windows based medical and dental claim-processing package. • installed, upgraded and supported Novell networks for Dental and Medical offices throughout the southeast region. • Remotely Planned, installed and supported a Windows based hospital claims and billing application across the United StatesEstablished a WEB presence for The SSI Group, Inc.