Scott Apsey Email & Phone Number

Atlanta, Georgia, United States

Elevating Special Education Through Advisory Services & Expertise. Providing Workforce Solutions That Improve School and Provider Effectiveness and Efficiency, Leading Enhanced Student Outcomes.

Provided operational process improvement guidance across the organization to drive efficiency and effectiveness. Strategically planned business development opportunities to grow group subscriptions to our industry leading Speech Therapist Learning Management Platform. Interacted with school districts, clinics and other therapy environments to help address their continuing education needs. Identified and nurtured leads by attending conferences and executing marketing campaigns.

Originally joined Global Teletherapy which was acquired by Presence. As Senior VP of Operations, I was responsible to help drive efficient, innovative and effective operations to support our internal business delivery colleagues, therapists, clients schools and their students. Additionally, I provided leadership for the following critical areas:IT/Tech SystemsHuman ResourcesCompliance and BillingThis team provided important, timely services to clients and providers to drive scalable business growth while maintaining that those important stakeholders were at the center of all process designs.

Troy, Mi

Led the delivery of tech-enabled services/solutions via a centralized operations center (scheduling, order processing, financial services, training, sourcing, screening, compliance, security and safety). I boosted business/brand performance by creating/tracking metrics and leveraging analytics into actionable solutions, repeatable company-wide best practices and profit/process improvements. I identified risks and resolved problems while maintaining regulatory compliance. Additionally, I held product P&L responsibility and partnered with public relations, sales and finance to attain corporate objectives. • Grew from internal startup to $460M industry leader ranked #1 and spanning 35 states (serving 3.5M at 7k sites). Delivered exceptional value with 100% service improvement for customers. • Solidified market capture/leader position, entrusted to direct post-acquisition integrations with minimal disruption. • Identified, fostered and secured major technical partnerships to gain/maintain a competitive edge. • Innovated metric to measure/forecast remote workforce performance.• Devised/implemented strategic plans to scale high-growth business, coordinating a 70k strong remote workforce to cover 30k open positions daily. Supported growth in existing customer base by leveraging full portfolio of service offerings and capabilities.

Troy, Michigan, United States

In this role, I coordinated service center operations, account implementation, reporting, technology tools, screening and compliance. I fulfilled the role of Interim Practice Leader from 2014 to 2015, adding product, sales, finance, contracts, marketing and training strategy to my purview. • Managed team driving improvements to revenue (up 55%), gross profit (up 59%) and contribution (up 55%).• Captured market share by offering central scheduling of absences, establishing a competitive advantage and cutting $5.5M in costs over 2 years.

Troy, Michigan, United States

In this newly formed business unit, I managed a network of branches providing products and services to a focused segment/channel. I held accountability for profit and general operations while maintaining compliance and performance standards across 100+ branch network.• Developed service model to better align deliverables and quality, enabling scaled growth.• Innovated organization and communication framework for new unit. Fostered buy-in from key stakeholders to ensure smooth operations in a matrixed environment.

Troy, Michigan, United States

Here, I coordinated multimillion-dollar global tech transfer projects, encompassing application and infrastructure. I streamlined and modernized operations, building and leading onsite, local and remote teams of top performers and stakeholders in operations, IT, service and finance. • Deployed company-wide, international ERP projects, including client onboarding, order management and CRM. • Laid the foundation for ERP launch by deploying network infrastructure and hardware, followed by leading ERP software projects.ADDITIONAL EXPERIENCE AT KELLY SERVICESPrevious to the roles above, I also held engineering and quality roles with Kelly where I designed, launched and audited national and global Quality Management Systems. Numerous quality awards: Ford Q1 status, Xerox, Intel & ISO 9000. Primary writer state quality award application (honor roll status from Michigan quality council).

Master Of Business Administration (Mba)

Bachelor Of Science - Bs, Industrial Engineering

Activities and Societies: Sigma Nu Fraternity