Scott Arrowsmith Email & Phone Number

Norman, Ok, Us

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma, United States

(Also served as this capacity in Las Vegas for seven years)In this role, I oversee district-wide service operations while managing a high-revenue distribution route. This includes inventory management, contract negotiations, sales, distribution, accounts receivable, and customer service. Notable Highlights: - Tripled revenue by developing product branding and strategic marketing campaigns. - Improved staff performance through ongoing coaching and mentoring and by creating an employee handbook with detailed job descriptions and Standard Operating Procedures (SOPs). - Optimized operational systems and processes by developing workflow plans to streamline workflow, increase efficiency, and boost productivity. - Ensured safety and confidentiality by developing organizational filing systems for client records and reports and by spearheading successful compliance monitoring and risk assessment programs.- Recognized for demonstrating dependability and consistency while providing the highest level of performance. - Recruited again as District Service Supervisor after holding the position previously from 5/2002-12/2008.

Yukon, Oklahoma, United States

In this position, I led landscaping operations for customers across a wide territory. This included staff recruitment and training, sales, marketing, budget management, accounts receivable, and customer service. Notable Highlights: - Achieved close to zero employee turnover by cultivating a supportive and empowering workforce culture and ensuring safety compliance to minimize risk during highly physical tasks. - Maximized client retention, realizing only 1% customer loss, by providing clear communication, addressing concerns, and resolving issues quickly and efficiently to ensure the highest level of service. - Consistently achieved sales and revenue targets by developing strategies to expand market share and increase customer base through referral business. - Increased efficiency and productivity by performing root-cause analysis and analyzing Key Performance Indicators (KPIs) to implement SOPs and training initiatives to minimize risk and optimize staff performance.

Edmond, Oklahoma, United States

Las Vegas, Nevada, United States

In this role, I led all operations in the full-service department, which included recruiting, training, and managing a team to deliver and maintain vending machines across a vast territory. I also acquired a wide range of operations management skills by cross-training in several departments.

Bachelor Of Business Administration - Bba, Computer And Information Sciences And Support Services

Bachelor'S Degree, Business Management/Computer Programming