Scott W. Email & Phone Number

Consultative, multi-functional professional; covering customer experience, team leadership and developing relationships. My ambitious drive combined with a “let’s make it happen” attitude offers organizations I work with the progressive leadership they need to meet and exceed their goals. Being persistent and results-focused, I’ve built my career around being able to: • Provide Consultative GRC Workflow Solutions• Develop Organizational KPI Strategies• Mentor and Grow Stellar Teams• Identify and Implement Workflow Efficiencies• Lead Teams Navigating Organizational ChangeThrough my career, my various roles have enabled me to partake in the following areas: • Governance, Risk Management, and Compliance (GRC)• Service of Process (SOP)• Customer Relationship Management (CRM)• Software as a Service (SaaS)• Corporate Entity Management• e-Billing Solutions• Matter Management Platforms Past positions that have led me here: • Senior Corporate Compliance & Governance Specialist, CT | Wolters Kluwer Corporate Legal Services• Lien Management Client Specialist, CT Lien Solutions | Wolters Kluwer Corporate Legal Services• Associate Client Specialist, Wolters Kluwer | CT Lien Solutions | Corporate Legal Services• Petty Officer Second Class, US NavySpecialties: Legal Compliance, Customer Services Management, Customer Service, JDE Enterprise One, Serengeti, Microsoft Office, Net Promoter Score, Management, Strategic Planning, Salesforce.com, Cross-functional Communication, Legal Information, Customer Experience Management, Team Leadership