Scott Baldwin Email & Phone Number

With over 5 years of experience in the railway industry, I am a Revenue Protection Manager at South Western Railway (SWR), where I lead a team of 30+ staff across 3 locations. I have a BTEC Level 7 Advanced Professional Certificate in Investigative Practice, which enables me to conduct complex investigations, analyse data, and produce reports. I have also successfully completed several projects, such as implementing a new Revenue Protection Fraud Investigation team. I am passionate about improving the operational performance of the Revenue Protection team at SWR, as well as enhancing the safety and satisfaction of our passengers. I have strong skills in operations and retail operations, which I developed through my previous roles at SWR and other organisations.