Scott Balzer Email & Phone Number

Corvallis, Or, Us

Chicago, Il, Us

With multiple engagements and operations experience, I help lead care access initiatives focused on physician performance, patient access and staffing optimization. I have more than a decade of experience in physician template optimization and care access analysis. With an education in public health, I'm passionate about improving population health and helping others overcome the challenges in achieving healthcare’s quadruple aim.

Chicago, Il, Us

Illinois - Led a medical group team in designing and implementing best practices for the client consisting of; KPI dashboard & accountability structure, scheduling template guidelines & ease of scheduling optimization, call center phone tree re-design and several workflow enhancements. Denver - Oversaw a clinic access improvement assessment and design team. Provided analysis and opportunity summaries to service line executives focused around referral management, scheduling protocols, access accountability, phone tree and ED follow-up optimization. San Francisco - Established staffing to demand expectations across primary care clinics. Identified staffing opportunities and aligned staffing expectations across the service line compared to national benchmarks. Worked with healthcare leaders to identify sustainable improvement plan initiatives to ensure alignment with organizational staffing goals and service line strategy.

Chicago, Il, Us

San Francisco - Established staffing to demand expectations across hematology oncology clinics, infusion centers, fertility clinics and an ambulatory surgery center. Identified staffing opportunities and aligned staffing expectations across the service line compared to national benchmarks. Worked with healthcare leaders to identify sustainable improvement plan initiatives to ensure alignment with organizational staffing goals. Albuquerque - Successfully piloted access improvement initiatives at a neurology and primary care clinic, then expanded and led implementation of initiatives across all of primary care. Initiatives included referral management, EMR optimization, template optimization, top of licensure review, access policies and care continuity. Seattle - Led access improvement initiatives across 13 Neurology Clinics including advanced centralized scheduling, referral management, access policies and template optimization.

Corvallis, Oregon, Us

Arlington, Virginia, Us