iBASEt is a California-based software company focused on helping complex discrete highly regulated companies radically improve manufacturing productivity, quality, and compliance by providing increased visibility, control, and velocity across their manufacturing enterprise. The Solumina suite of manufacturing solutions delivers this value through Manufacturing Execution Systems (MES), Maintenance, Repair, Overhaul (MRO), and Quality Management software applications.

iBASEt is a California-based software company focused on helping complex discrete highly regulated companies radically improve manufacturing productivity, quality, and compliance by providing increased visibility, control, and velocity across their manufacturing enterprise. The Solumina suite of manufacturing solutions delivers this value through Manufacturing Execution Systems (MES), Maintenance, Repair, Overhaul (MRO), and Quality Management software applications.My Achievements:• Improved Professional Services EBITA by 15% in the first year, 25% within two years through efficiency and process improvement.• Grew Professional Services revenue by 35% within one year by creating fast value services offerings and Services & Sales alignment.• Increased Customer Support response times to 90% through leading process mapping initiatives.• Reduced unsolved support tickets by 80% using process improvements and response automation.• Improved Global Consultant UTL by 35% through streamlining role assignments, standardizing methodology, and aligning variable compensation programs.• Created real-time performance metrics utilizing Financial Force CRM to provide visibility into revenue, bookings, margin, on-time delivery, time to value, customer satisfaction, and UTL targets.• Improved time-to-value to under 100 days and on-time delivery to above 97% by agile deployment methodology.

Kinaxis:Trusted by top brands, Kinaxis (TSX:KXS) is the leading provider of cloud-based, software-as-a-service (SaaS) solutions that give people the confidence to know they are making the best supply chain planning decisions to maximize business performance. The Kinaxis RapidResponse solution solves complex business problems in easy-to-understand ways by combining human and machine intelligence to plan for any future, monitor risks and opportunities, and respond at the pace of change. My Achievements:• Played a crucial role in the transformation from On-Premise to SaaS, resulting in the most successful Canadian tech IPO in 2014.• Achieved 95% on-time delivery by transitioning from waterfall software delivery to Agile.• Increased the global services organization headcount by 28% with the creation of role-based onboarding plans and skills tracking.• Expanded the Kinaxis delivery team by 25% by creating a SI Partners onboarding program.• Consistently projected revenue and margin within 5% of yearly goals utilizing proven revenue and UTL models.• Increased consultant UTL and EBITA through the creation of resource assignment and forecasting tools.

Responsible for the management and development of the Kinaxis Solution Architects, Integration Consultants and Resources Controller. Exercises authority in regard to hiring, firing, training, delegation of assignments according to capabilities, preferences and technical goals, discipline, promotions, and remuneration. • Promote effective two-way communication with the goal of further developing the team and Kinaxis “communities.” • Foster a culture/environment where Consultants work together well, are motivated, and challenged.• Work with the Resource Controller and Management to identify current and future staffing skill needs.• Oversee the scheduling and project assignment process and tools• Exercised broad discretion over day to day Consulting operations. • Established standardization goals and devised the appropriate means to achieve these goals in accordance with Kinaxis policies for Deployment Services.

Responsible for managing and directing of all Business Development activities at Kinaxis as they pertain to both new and existing customer engagements. Exercises authority in regard to hiring, firing, training, delegation of assignments according to capabilities, preferences and technical goals, discipline, promotions, and remuneration.• Responsible for the quality of all solution statements of work that are developed by a team of Business Development Managers.• Conduct performance reviews and ensures that his staff followed corporate procedures.• Recruit, hire, train, promote and terminate his staff• Developing staff of Solution Architects to lead all Kinaxis solution development and delivery projects. • Working with the Sales Executives and business Consultants in sales pursuits with ownership of Professional Services content.

Responsible for managing both our Solution and Integration Consulting organizations. Charged with a high level of functional management responsibility for the delivery of customer deployments in North America with a primary focus on Integration technologies. • Responsible for establishing and promoting the standardization of deployment operations in the delivery of technical information and services to our clients with respect to our product, RapidResponse. • Represented Kinaxis North American operations in consultation with head office operations to ensure that new strategies and internal software technologies could be communicated accurately to Kinaxis field consulting organizations. • Establish and promoted the standardization of technical integration practices internationally. • Exercised broad discretion over day to day Consulting operations. • Established standardization goals and devised the appropriate means to achieve these goals in accordance with Kinaxis policies for Deployment Services.

Working with existing customer in an effort to expand their use of RapidResponse by supporting them with product education, solution architecture and project estimation. Responsible for business development and delivery oversight of a list of fortune 500 customers• Develop and lead on-site quarterly business reviews focused on understanding customer business challenges and how they can be solved using RapidResponse.• Creation of detailed estimates that capture customer’s business challenges, proposed design solutions and effort estimates• Advise existing customer on new and upcoming analytics related to their industry• Define project resourcing requirements and deployment timelines• Support Senior and Staff Consultants in customer solution architecture designs and best practices• Direct customer relationship and escalation management

Serve as a mentor, coach, and counselor to a diverse group of consulting professionals, assisting them to develop skills that are required to provide successful business consulting.• Manage resource requirements including staffing, scheduling and sourcing engagements• Grow the consulting practice as required with strategic recruiting, retention and compensation plans• Collaborate with the sales and business managers to build staffing plans for projected and current business requirements• Conduct quarterly and annual performance reviews, develop individualized career development plans, performance management• Identify training needs, assist with goal setting ,and aid the consultants with navigation of Kinaxis internal process and procedures• Develop detailed consultant training plans to insure consultant success and become contributors within a 3 month period• Work with consultants to maintain high utilization rates

Lead Consultant responsible for the successful integration of RapidResponse at over 15 multi billion dollar customer including; Raytheon, Honeywell, Flextronics, Elcoteq, Avaya, Harris Stratex,and MicrosoftTasks:• Assisting with Deployment Workshops to help customers achieve immediate value from their investment• Facilitating business process design and development that leverages RapidResponse capabilities• Assisting with configuration of RapidResponse analytics according to the functionality of the customer’s source systems• Resolving data and analytic configurations to ensure that the solution is producing the expected results• Configuring RapidResponse resources to satisfy customer-specific processes and business requirements

Manager of the worldwide supply chain for customers totaling $150M revenue for Sanmina-SCI. Responsibilities include: Direct customer interaction, strategic management of supply chain, monetary claim collections, S&OP preparation, and production site supervision