I work for Google Maps in the Geo Data Escalations department fixing time sensitive and often PR related issues.

o Assisting contractor in the expansion of the San Juan County Derelict Vessel Prevention Program from a county program to a state-wide task force.o Interacting with several government agencies such as DNR, NOAA, PSP, the US Coast Guard and county Sheriff’s departments to define project scope and tailor systems to their requirements.o Creating a new digital database that is capable of handling a large number of vessels while being both user-friendly and powerful.o Working with local government to develop a public website to provide various information categories regarding derelict vessels.o Creating an interactive map (GIS) available online that directly connects with the derelict vessel database. o Streamlining office processes and training local staff.

Primary job was to manage up to 35 sales staff in the high traffic, frenetic flagship team store during game days. Up to an estimated 7,000 customers per day shopped at the store with total transactions exceeding $120,000. Other responsibilities included: Handling disgruntled customers by ensuring they felt taken care of, hire/fire/counsel/scheduling responsibility, display, security, translation of management goals, at times opened and closed the store solo, including busy game days, and custodianship of up to $30,000 to take to the stadium vault.