Scott Behling Email & Phone Number

Concord, Nc

• Engage with guests to be a source of information to create a great experience• Protect the entertainment value by handling problems as they arise• Lead both paid (15) and volunteer (40) staff to assist guests with seating and policy enforcement • Monitor the grandstands to address guest concerns• Work in cooperation with Track security and local police• Provide a safe and inviting environment that makes guests want to come back for future events

Richland Center, Wisconsin, United States

Charlotte, Nc

• Lead a team of 10-15 crowd attendants (ushers) during events• Handle all issues that have escalated beyond the capabilities of the crowd attendants• Enforce all stadium policies and procedures• Provide a safe and inviting environment that makes guests want to come back for more events• Ensure that the fans have fun

Charlotte, North Carolina, United States

Sales Consultant • Work closely with clients to help ensure their profitability• Client staff training and development to improve efficiencies • Perform B2B sales promoting Sysco's products and services• Analyze and maximize orders to ensure proper inventory and delivery• Present and demonstrate new products and ideas and close the sale• Coordinate with internal resources to provide a well rounded support team• Connect owners with 3rd party service suppliers for a variety of needs• Build relationships with new and existing accounts utilizing Salesforce• Constantly prospecting to ensure profitable territory growth• Mentor for new sales trainees• Growing territory sales over 15% per year• Growing territory profitability over 5% per year

Wisconsin

• Responsible for weekly staff scheduling, payroll, and budget controls• Marketing, public relations, and overall customer service and satisfaction• Recruiting, interviewing, orientation, training, and evaluation of staff• Weekly and monthly inventory with sales cost and profit & loss analysis• Developed par levels for daily production and inventory controls• Created daily, weekly & monthly checklists for all aspects of the restaurant• Conduct internal audits to guarantee the best quality and service for guests• Grew revenue to over $1 million dollars at a store with a population of 5000• Earned Best Retention Rate in 1998 & 1999