Results-driven Executive Director of Operations with extensive hospitality management and nonprofit leadership expertise, currently overseeing $20 million in revenue across five locations. Adept at developing high-performing teams, enhancing resident experiences, and driving financial growth through strategic planning and resource optimization. Founder of International Angels, an organization that empowers international residents to make impactful contributions to their communities. Recognized for exceptional leadership in hotel operations, significantly increasing revenue and occupancy rates across multiple properties while navigating financial challenges. Demonstrates strong business development acumen and a commitment to fostering robust relationships with community partners and sponsors.EXPERTISE:Hotel Experience in Independent, Boutique, Resort & Conference Center & Major BrandsCountry Club ExperienceTeam Leadership & Management Capital ImprovementsProject Management/Renovations Business DevelopmentOperational Efficiency Personnel Coaching & Training Onboarding & Immersion Financial AcumenStrategic Business Planning Process ImprovementCustomer Service ExcellenceFood & Beverage Management Policy Compliance Risk Management Culinary Experience Sales & Marketing Strategies
Listed skills include Leadership, Sports, Management, Team Building, and 27 others.