Scott Berta's Location
La Vernia, Texas, United States, United States
Scott Berta's Contact Details
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About Scott Berta
PROFESSIONAL EXPERIENCE SUMMARYExtensive management, training and technical experience in positions of responsibility in the field of personnel management, company productivity, and customer relations. Performed needs analysis for companies looking for improvement in personnel and company relationships and productivity, by providing them--many Fortune 500 companies--tailored training scenarios to enhance, not only personnel and company productivity, but also customer and community relationships. Constantly seek out opportunities to improve the personnel around me. Increased profits through innovative management and people skills and develop sound foundations of customer relationships by getting out and visiting the customer and learning their product needs. Also, possess a natural ability to supervise and manage people from all walks of life, directing them into a cohesive team, dedicated to themselves and the company.
Scott Berta's Current Company Details
Central Texas Manager at SentriForce
Scott Berta Work Experience Details
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In Home Design ManagerBest Buy Jan 2017 - Jul 2017San Antonio, Texas AreaThe Best Buy In-Home Design Sales Manager is responsible for providing a seamless experience for Best Buy clients as the single point of contact for all In-Home Design consultations and projects. The In Home Design Sales Manager is responsible for relationship selling inclusive of pre-calls, site visits, expert consultation to provide solutions for the unique needs of each client, and bringing projects to closure. Solutions may range from Home Theatre, Appliances, AV, Computers, Routers, Wireless Devices, Furniture, Gaming Consoles and Interior Design. This position will serve as the General Project Manager for all In-Home Design projects. The In-Home Design Manager works closely with leaders in all product and service categories and acquires expertise across the Best Buy portfolio of brands, goods and services.•Provide consultative services to develop solutions to best meet client needs and wants within the home•Creates long term relationships with clients in order to provide trusted advice and solutions through current and future project plans•Interpret customer needs and communicate effectively•Offers and supports creative design decisions that are in line with project goals and understands their impact on cost, sustainability and other factors•Possess general knowledge of the products and services that are provided by Best Buy in order to provide exceptional service to clients and create possibilities within the home to bring project plans to completion•Connect existing Subject Matter Experts (SME) within Best Buy and coordinate design activities and resources to the project plan•Sees projects through from initial vision and development to delivery and installation of product•Anticipates obstacles and takes action to prevent or minimize their impact.•Serves as an advocate to the In Home Design strategy•Maintains a fluid vision of what is possible and understands current trends in the market place -
Multi-Unit Retail Functionality TrainerBest Buy Jul 2010 - Jun 2016Market 3 Central And South TexasMarket 3 Central Texas Multiple unit support for 38 Best Buy Stores• Coached and trained store team members on keeping the interactive displays functional in order to improve their individual sales performance and positive customer interaction. • Trained Store Leadership Team to train them on how functional interactive display will help drive sales and other business metrics that the store is held accountable to execute. • 15 of the stores that I supported were Achievers winners including 5 that were multiple winners. • (Achievers are for the Top 3 Market in Revenue, Net Operating Profit, and Customer Satisfaction Index.)• Top Retail Functionality Trainer (RFT) for years 2011, 2013 and 2015.• Market 3 Retail Functionality Achievers winner for years 2012 and 2013.• Selected to be one of the six national tablet trainers from the team of 44 RFTs.• Selected 3 times to work with the Interaction Technology Management team to develop annual training programs for the RFTs to deliver to the store team members and leadership. • Level 3 support for Functionality issues that the store team cannot resolve. • Provide field support for the Information Technology Team along with the Retail Operation Teams.o The field support role duties are: Coax&Cat5/6 cabling deployment, auditing of 3rd party cabling, server installation, video system deployment of the new quadrature amplitude modulation (QAM) system, various other deployments from other vendors and business groups throughout the Best Buy organization, liaison between 3rd party vendor and Best Buy to make sure the Company guidelines are being followed, Retail Point of Sales system deployment/upgrades and troubleshooting. Also responsible for Retail Escalation of Helpdesk ticket to ensure the store IT equipment is fully functional.
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Operations ManagerBest Buy Aug 2008 - Jul 2010San Marcos, Texas• Responsible for the on-boarding, training and coaching of new Best Buy team members.• Also responsible for the Profit and Loss Operating Budget for the store, Customer Service, Asset Protection, and Sales Floor leadership all of this is to ensure that the store exceeds Net Operating Profit budget by 12 percent which we have done 7 out of the last 8 quarters.
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Sales ManagerBest Buy Oct 2005 - Aug 2008San Marcos, Texas• Directly responsible a team of three supervisors a sales team of sixty five in three different departments. • Responsible for increasing sales by 15 percent over 2005 sale numbers 12.4 million and have trended 19 percent increase years over year for the last three years which will make the store revenue exceed 29 million dollars for the 2010 fiscal year. • Main responsibility is to ensure the customers has a world class shopping experience thru training and coaching of my team members. • Also responsible for the Profit and Loss, Customer Service, Shrink, and Floor leadership all of this is to ensure that the store exceeds NOP budget by 25 percent which we have done 7 out of the last 10 quarters.
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Business Sales ManagerComp Usa Inc May 2003 - Jul 2005Brandon, Florida• Responsible for starting the Business 2 Business sales group in the Brandon, Florida CompUSA retail store.• Within four month my team of 3 Business Sales Representatives grew the business to over $500,000 of monthly incremental business. This was all done while exceeding company’s gross margin goals. • I also developed a marketing plan that will have the Business Sales Team exceeding One Million dollars a month in sales in less then 12 months. Part of this plan is done by post sale follow up calls to ensure customer satisfaction. At the end of eight months which was the last month I was with CompUSA we did $780,000 in Business Sales for the month. To make certain of operational excellence of the Business Sales Team all team member exceed company’s requirements in certifications and training programs attended. -
Sales ManagerComp Usa Inc May 2002 - May 2003Brandon, FloridaDirectly supervise a team of thirty members in four different departments.• Responsible for increasing sales by 31 percent over last year’s sales numbers, which ranked 3rd best in the company (265 stores). • During 2004, in July, November and December my store ranked number one in the company for increased sales over last year’s sales. • Responsible for the Profit and Loss, Customer Service, Shrink, Warehouse, and the Service Department. Scheduled weekly sales and department evaluations along with store audits to ensure the correct pricing and merchandising of a $3.2 million-dollar inventory according to company policies. • Responsible for having three of my team members from my sales force promoted to managers within the last ten months.
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Sales ManagerComp Usa Inc Jun 2001 - May 2002Austin, TexasDirectly supervise a sales force of 30 to 40 team members. • Responsible for sales process training and coaching of all team members through sales observations followed by coaching sessions involving role-play. • Schedule weekly sales evaluations and ensure the correct pricing of a $2.5 million-dollar inventory, according to company policies. • Perfected a successful sales training program. Promoted four-team members from the sale force to Sales Managers within five-months.
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Owner/ Team Building Performance Coach (Part-Time)Odyssey Performance Enhancement Network (Southwest) May 2000 - Jun 2005San Marcos, TexasDevelop, market, and deploy the Helpingodyssey training programs nationally and internationally. • Provide experiential-based training that includes customized learning outcomes, based on a client-specific needs analysis.• Training events incorporated philanthropy; which provided the participants with something tangible for themselves and the community. • Coached several Fortune 500 Companies to better team performance with training tools that enabled people to come together and create the space to “Be Better, Do Better, and Feel Better.”
Scott Berta Skills
Training
Management
Leadership
Customer Service
Employee Training
Troubleshooting
Sales Management
Project Management
Technical Support
Team Building
Retail
Public Speaking
Operations Management
Networking
Retail Sales
Microsoft Office
Onboarding
Retail Category Management
Video
Wireless
Computer Hardware
Technical Training
Presentation Skills
Customer Satisfaction
Visual Merchandising
Merchandising
Scott Berta Education Details
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San Diego State University-California State UniversityPsychology
Frequently Asked Questions about Scott Berta
What is Scott Berta's role at the current company?
Scott Berta's current role is Central Texas Manager at SentriForce.
What is Scott Berta's email address?
Scott Berta's email address is sb****@****rce.com
What is Scott Berta's direct phone number?
Scott Berta's direct phone number is +151247*****
What schools did Scott Berta attend?
Scott Berta attended San Diego State University-California State University.
What skills is Scott Berta known for?
Scott Berta has skills like Training, Management, Leadership, Customer Service, Employee Training, Troubleshooting, Sales Management, Project Management, Technical Support, Team Building, Retail, Public Speaking.
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Scott Berta
Greater Chicago Area3gmail.com, melvinsecurities.com, cboe.com2 +163029XXXXX
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3numail.org, gmail.com, coweta.ga.us1 +177031XXXXX
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2stanford.edu, stanfordhealthcare.org -
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