Team Leader at StepChange Debt Charity, with over ten years of experience in the financial services industry, with a focus on debt advice and statutory solutions. I am a qualified Mental Health First Aider, and use my skills and knowledge to support my team and our clients who are facing financial and mental health challenges.I am passionate about providing high-quality and compassionate service to people in debt, and I have demonstrated my competencies in resource planning, problem solving, communication, data analysis, performance and people management, and process and quality improvement. I am also committed to continuous learning and development, and I have achieved an SQV in Providing Financial Services and a currently studying for a Bachelor's degree in Politics, Philosophy and Economics.
Listed skills include Banking, Credit, Call Centers, Financial Services, and 7 others.