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Scott Bitzer is listed as IT Support at Amazon Web Services (AWS), a with 72973 employees, based in Lusby, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Scott Bitzer.
Scott Bitzer previously worked as Datacenter Technician at Amazon Web Services (Aws) and Datacenter Technician at Lorien.
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Scott Bitzer is a IT Support at Amazon Web Services (AWS).
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Sterling, Virginia, United States
• Analyze, diagnose and resolve ongoing issues with hosts to restore capacity for clients. • Install and test new hardware. • Use understanding of OSI model and computer architecture to troubleshoot tickets. • Triage and order new/refurbished hardware for replacements. • Ensure hosts are set to the proper configurations necessary for deployment. • Communicate and escalate tickets to the relevant parties when needed.
Sterling, Virginia, United States
At the time I was contracted under AWS.• Analyze, diagnose and resolve ongoing issues with hosts to restore capacity for clients. • Install and test new hardware. • Use understanding of OSI model and computer architecture to troubleshoot tickets. • Triage and order new/refurbished hardware for replacements. • Ensure hosts are set to the proper configurations necessary for deployment. • Communicate and escalate tickets to the relevant parties when needed.
Lusby
Assisted clients through email, phone and chat. Used company protocols for IT related problem solving. Escalated through multiple channels. Maintained contact with clients through the problem solving procedure.
Assisted clients through email, phone and chat. Used company protocols for IT related problem solving. Escalated through multiple channels. Maintained contact with clients through the problem solving procedure.
Contracted under Mastec Advanced Technologies, provided work for Directv. Repaired, installed and upgraded entertainment/telecommunication systems within private residences per customer requests. Operated company vehicle without incident. Handled manual and power tools.
Contracted through Mastec Advanced Technologies, worked for Directv. Repaired, installed and upgraded entertainment/telecommunication devices in private households as per customer requests. Operated company vehicle. Used both manual and power tools.
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Scott Bitzer works for Amazon Web Services (AWS).
Scott Bitzer is listed as IT Support at Amazon Web Services (AWS).
Scott Bitzer is based in Lusby, Maryland, United States while working with Amazon Web Services (AWS).
Scott Bitzer has worked for Amazon Web Services (Aws), Lorien, Gott Co., Amplify, and Mastec Advanced Technologies.
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