Scott Bloom Email & Phone Number

United States

United States

Assist users with issues regarding their pay and money they owe DailyPay. Assist with payment plans. Answer general questions about the program. Follow up on emails and chat to assist users. I share my many years of customer service experience with my teammates to help them become more empathetic and patient with users on the phone and chat, while still reaching the KPI'S.

Greater Minneapolis-St. Paul Area

Support Solutions Avionte July 2019-June 2020Subject Matter Expert on the proprietary end-to-end staffing and recruiting software that has a fully integrated front and back office capabilities on a single platform.Respond to client calls for assistance with using the software and technical issues.Troubleshoot technical issues during down time (non-client contact). Work with other departments in response to customer concerns, Sales, Training, Development, etc.

Greater Minneapolis-St. Paul Area

Manage a property of nearly 300 units. Increase net rent year after year while operating the business within operating budget and meeting or exceeding revenue goals. Providing superior customer service, help hire and train new hires, and prioritizing work depending on the daily needs of the business. Reporting analysis of competitor rates to find opportunity to grow further. Perform daily, weekly, and monthly collection calls for all past due accounts.Ensuring policies and procedures are followed in my property as well as other properties within the district. Audit and assist with restoring troubled properties in time for new Property Manager.

Associate Of Arts - Aa, Communication And Media Studies

Communications

Activities and Societies: Marching Band