Scott Bockus

Scott Bockus Email and Phone Number

Customer Care | Customer Success, Communication
Scott Bockus's Location
Ottawa, Ontario, Canada, Canada
Scott Bockus's Contact Details

Scott Bockus personal email

n/a
About Scott Bockus

With over 18 years at LexisNexis Canada, our team has cultivated a robust customer care environment that thrives on strategic communication and unwavering commitment to service excellence. Our results speak volumes, with record-high customer satisfaction ratings and successful turnarounds of operations previously facing challenges.As a Manager, the focus has always been on empowering the Customer Care team to exceed expectations, creating innovative solutions that contribute to the company's positive bottom line. Our continuous efforts in improving customer service management have not only benefited our clients but have also set new benchmarks for the industry's customer engagement standards.

Scott Bockus's Current Company Details

Customer Care | Customer Success, Communication
Scott Bockus Work Experience Details
  • Lexisnexis Canada Inc.
    Manager, Customer Care
    Lexisnexis Canada Inc. May 2006 - Aug 2024
    Ottawa, Canada Area
    View

Scott Bockus Skills

Customer Experience Customer Satisfaction Litigation Support Legal Research Microsoft Office Time Management Customer Service Training Strategic Partnerships Strategic Planning Leadership Team Leadership Management Consulting Editing Dispute Resolution

Scott Bockus Education Details

Frequently Asked Questions about Scott Bockus

What is Scott Bockus's role at the current company?

Scott Bockus's current role is Customer Care | Customer Success, Communication.

What is Scott Bockus's email address?

Scott Bockus's email address is sc****@****exis.ca

What schools did Scott Bockus attend?

Scott Bockus attended Algonquin College Of Applied Arts And Technology, Ay Jackson S.s..

What skills is Scott Bockus known for?

Scott Bockus has skills like Customer Experience, Customer Satisfaction, Litigation Support, Legal Research, Microsoft Office, Time Management, Customer Service, Training, Strategic Partnerships, Strategic Planning, Leadership, Team Leadership.

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