Scott Boudreau Email & Phone Number

United States

United States

Colton, California, United States

• Coordinate and manage shipping and receiving operations for maintenance parts and shop equipment.
• Improved efficiency by revamping and restructuring the inventory layout in a more intuitive manner.
• Maintain responsibility for overseeing $700K in inventory with 700+ SKUs, including performing cycle counts and managing purchasing/stocking for office supplies, facilities materials, and safety equipment.
• Established and currently maintain a positive working relationship with a key parts vendor to streamline resolution for order discrepancies, shortages, and alternate parts availability.
• Collaborated with the local service vendor to address and resolve past due invoices.
• Succeeded in reducing out-of-stock parts by 40% and non-usage stock by 12%.

Ontario, California, United States

• Provided dynamic leadership to in-house service bay and 5 mobile technicians.
• Earned recognition for ranking in the Top 10% of shops nationally in terms of service performance and achieving record revenue numbers within two months.
• Utilized AS400 to generate service orders, maintain inventory, and manage employee payroll.
• Led a high-performing team to achieve “no declined service calls” level in one month for the shop’s first time in over two years.
• Managed and maintained service tool, office equipment, and tire inventories; identified and labeled tire inventory using handheld barcode scanners.
• Aligned objectives and bridged communications with the Center Manager to achieve sales/budget goals.

Fontana, California

• Contributed to operational excellence by hiring, training, and mentoring staff across three departments, 12 members directly supervised.
• Handled inventory management tasks, including overseeing customer products and reporting stock levels to customers; demonstrated strong product and service knowledge.
• Played a key role in preventing the loss of a high-value national account by finding and solving key communication errors.
• Leveraged strong interpersonal and communication skills to build positive relationships with local and national account customers; developed and applied customer guidelines and procedures.
• Compiled and managed data related to customer inventories, workplace policies, and program processes.
• Ensured optimal quality while dismounting and remounting tires as an entry-level technician.