A detail-oriented critical decision maker combining strong interpersonal and communication skills with 20+ years of experience in project/people management, technical consulting/support, and exceptional customer service. Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Experienced Technical Project Manager/SCRUM Master, and Sr. Lead Enterprise Support with a demonstrated history of working in the Financial and Healthcare services industries. Strong technical project management professional skilled in all Operating Systems, Technical Application Support, Audio Video Support, Asset Management, Infrastructure Upgrades, Cloud Computing, VMWare, JIRA, PowerBI, and Business Process Improvement.