A strategic communications firm that specializes in public relations, brand strategy development, content management, media relations, crisis communications, corporate communications, community relations, social media management, special events, marketing, and customer satisfaction.Responsible for client relations and business development for the firm’s clients. Industries include: sports, arts, entertainment, travel, and nonprofit organizations.

Great Big Circle specializes in helping organizations to precisely define their brands and unique positioning, allowing them to better communicate with their customers and to better differentiate themselves from their competitors. Our approach is focused on our clients’ objectives, not on selling a specific tactic, so we can strategically execute the plan in whatever medium will be most effective in reaching the intended audience.+ Corporate Communications+ Annual Reports+ Signage & Wayfinding Packages+ Film/Video+ Event Support+ Coffee Table Books+ Environmental Design+ Branding Summits+ Naming & Logo Development+ Brand Guidelines+ Websites+ Advertising+ Digital Strategy & Social Media+ Brochures/Catalogs

onePULSE Foundation is the official 501(c)(3) nonprofit incorporated to manage the design and construction of the permanent national memorial and museum dedicated to the PULSE tragedy. onePULSE’s mission is to create and support a memorial that opens hearts, a museum that opens minds, educational programs that open eyes and legacy scholarships that open doors. Its vision is to establish a sanctuary of healing and a beacon of hope by memorializing the lives taken, the lives saved, and all the lives affected by the Pulse nightclub tragedy of June 12, 2016 – ensuring Pulse’s legacy of love lives on forever.

Responsible for sales, marketing, public relations, media relations, communications, creative services, box office and guest relations. Led and managed a division with $20 million in annual revenue, a $2.8 million annual operating budget, six departments, 16 full-time colleagues, eight-person call center, 75 part-time colleagues and a pool of 300 active volunteers. Opened in November 2014 and housed on a nine-acre site. Includes three performance theaters (2,700-seat Walt Disney Theater, 300-seat Alexis & Jim Pugh Theater and 1,700-seat Steinmetz Hall), an outdoor performance plaza (Seneff Arts Plaza), rehearsal rooms, administrative offices, rental spaces and the Florida Hospital School of the Arts. A $500 million public/private partnership.

Responsible for business development and relationship management of the firm's clients. Provided counsel and services related to crisis communications, reputation management, internal and external communications, message and content development, media relations, social media, community relations, special event planning and execution, customer service, and brand strategy development.

Responsible for retaining and growing the season ticket holder base and fan attendance through enhancing the overall season ticket holder experience, which included strategic communications, the game day experience and customer service. Also responsible for all aspects of premium services and the daily ticket and box office operations. Served as the senior director of public relations and the president of the Orlando Magic Youth Foundation for six years and was responsible for all corporate communications, community relations programs and activities including NBA coaches, NBA players and employee volunteer programs.Successfully opened the new Amway Center in 2010 after three years of extensive strategic planning and implementation. Responsible for creating the guest experience for all events in the venue, including aligning eight separate companies around one service and experience philosophy.Developed the guest service training program for more than 2,000 employees and game-night staff. Implemented a comprehensive mystery-shopping program for all events held at the Amway Center. Led the relocation efforts of more than 14,000 season ticket holders from the Amway Arena to the Amway Center.