Business continuity planning, disaster recovery planning, risk assessments, external audit liaison, physical security manager, and various other responsibilities.

Investigations Manager 2003 – PresentManage regional investigations ranging from single check fraud cases to large scale mortgage fraud rings.• Evaluate operational staff performance and reviewing procedures to ensure efficiency.• Conduct Good Governance reviews to improve departmental policies and procedures.• Lead and participate in various projects analyzing investigative and operational procedures to ensure compliance with various regulations impacting the bank.• Represent Security & Fraud Risk on the 1+ year long project to ensure compliance with the Fact Act.• Liasion for the department on several regularly scheduled internal audits of the Investigations department.• Represent Security & Fraud Risk on the 9+ month long project to ensure affidavits are compliant with recent regulations.• Lead the project to convert the Investigations department from paper files to a paperless environment.• A key member of the team implementing the global investigative database as well as revisions to the database year after year.• Lead the department through the implementation of the remote work program.• Manage operational teams to ensure fraud victim claims were addressed appropriately, timely and according to procedure.• Assist various business areas on fraud questions and appropriate procedures for handling fraud matters.• Reduce fraud losses by millions of dollars each year via fraud prevention and recovery procedures.• Lead Investigators and Senior Investigators through complex fraud cases. • Assign investigations based on investigator’s skill sets to best utilize manpower.• Conduct routine performance evaluations of Investigators and Senior Investigators.• Report investigation status updates to Senior Management.

Senior Investigator 1999-2003• Investigated fraud cases involving mortgage fraud, personal loan fraud, auto loan fraud and check fraud primarily but also employee fraud.• Worked collaboratively with investigative staff and management to thoroughly address fraud investigations.• Achieved monthly save and recovery goals totaling over $100K/Mo.

Managed investigations involving employee fraud, drugs in the workplace, violence in the workplace, criminal drug cases, accidental injury and embezzlement.Coordinated surveillance investigations and conducted informational database research on subjects of investigation.

Patrolled and secured various county facilities.Arrested and booked suspects of crimes.Transported inmates to and from court hearings.