Scott Brouse Email & Phone Number

Austin, Tx, Us

Palo Alto, Ca, Us

Head of Programs & Continuous Improvement, Global Field Ops, VPS

Stockholm, Se

Member of OIS Business Line. Focused on WW Customers Success using Elekta SW Solutions. Responsible for Could Operations and Deployment, SaaS, Professional Services and Consulting, New Product Introduction, Escalations and Support.

Carrollton, Tx, Us

Responsible for Operations and Service. All Home construction concerning pre wiring, security, automation and service. Managed 200 direct and contract labor, 100+ vehicle fleet, warehouse, and spares. Responsible for training, UT, OT and revenue.

Milpitas, Ca, Us

▪ Create WW OPS and Professional Services BU, and established P/L.▪ Commercialize and expand all PS offerings with goal to be industry leader, to include Advanced Services, System Support, Project Support and Remote Services. ▪ Built worldwide team of Application Engineers, added Technical Project Managers and management structure to help scale all PS offerings. Also, new WW supplier LSP (local supplier partner) process.▪ Enterprise wide SW and IT solutions for clients.▪ Custom programs for clients to include CPI (continuous process improvement) SSA (software service agreements) PMT (preventive maintenance test), and custom service contracts with WW view.

Palo Alto, Ca, Us

▪ Managed WW Multi-factories and suppliers. Shipment consolidation, install, final assembly and test.▪ Using continuous improvement process - Cycle time reduction from 10 weeks to 2 weeks. HW and upgrades using WBS (work breakdown structure), cost decreased from $150K -> $40K, install costs. Averaged 8% cost reduction for 9 consecutive years (headcount halved). Added 2.5% margin to P/L▪ Supply change management process – certification, quality and cost reduction.▪ WW Order fulfillment – SO&P process ($2B+ rev) - All backlog, forecasting, allocations and scheduling for entire company, all products and revenue. Tracked all WW RA & QA requirements.▪ NPI (New Product Introduction) created process for all new products transfer from eng -> Customer.▪ Project Management -Integration and Implementation Services (SW and HW engineers)▪ Created a EPM (enterprise project management) system using MS Project. Process for all WW Project Managers (HW and SW) to increase quality, repeatability, scalability.▪ Moved all SW products from standalone device -> virtual (Citrix / VM ware) and cloud hosting (on premise or off-premise) using SAAS model.▪ Offered SSA (software service agreement) that could include all SW refresh, License, IT HW refresh. Adoption was 90% in 2 years, revenue growth 200%, refresh costs went from $20K to $2K each. ▪ Using NOC (network ops center) established ‘diagnose before dispatch’ process. Onsite FSE visits dropped from 100% to 50% with remote resolution 60% achievement.▪ Created Professional Services (rev grew from $10m -> $60m, margin 5% -> 35% in 3 yrs.o Consulting Services (optimization, adoption, and utilization)o Managed Services (SW and IT SOW / pre-sales support, system integration, DB mgt) o Construction and Design/turnkey (planning).

▪ Moved engineering and manufacturing from America to Korea, new design reduced COG’s from $700K down to $360K with new technologies. P/L went from ~ 10% loss to 25% profit▪ Vice President Customer Support – created support org; Product Support, Install, Training/Tech Pubs, Logistics, Field Support Engineers, focusing on system Uptime and 24/7 support.▪ Increased Service Revenue from 4% to 15% of sales, and Cut I & W costs from 5.2% to 3.1%.

Sacramento, Ca, Us

▪ Created new business - responsible for all P/L. Products consist of Cu Plating, Elecrto-less Plating, and Solder Bump Plating. Managed revenue growth $0 to $16m 1st year and $42m 2nd year. ▪ Director Customer Support – new customer support group, included creation of field service, tech support, logistics, e-diagnostics, and documentation (24/7 support – MTBF and MTTR)

Plainview, Ny, Us

Atomic Force Microscope joint venture with IBM ▪ Managed, customer support, apps, product roadmap of AFM applications.▪ Responsible for all factory scheduling inside IBM, and all VEECO field activity (service, technical support, logistics, and training).

▪ Responsible for manufacturing of Automation Robots and Enclosure Business (over 25 product lines).▪ Raised on-time shipments from 30% to 90%+, during 400% growth period (high volume shipments).▪ Implemented new manufacturing Demand Pull (no stockroom), Supplier Program, Quality Program, Material Velocity Program, with new MRP process. Cut cycle times from 8 weeks to 48 hours.

▪ Joined company in purchase of ‘management buy-out’. Left when sold ownership stake.▪ Drove bookings up 300%+ in 12 months ($5m to $20m). wafer sorters, OEM, and defect inspection▪ Managed WW Sales and marketing, new product ‘roadmap’, NPI automation and OEM robots.

Milpitas, California, Us

▪ Managed all Wafer Prober BU in Europe. Responsible for P/L, revenues of $40m per year.▪ Manufactured all US and Europe Wafer Prober, and worldwide Alignment Vision System. ▪ Relocated factory from Germany, consolidated US facility, transferred products from Israel.Manufacturing Manager San Jose, California (Wafer Prober and Vision Systems) (88 – 90)▪ Hired as Master Scheduler, promoted multiple times from Production Control into Manufacturing.▪ Extensive experience with MRP/Master schedule and inventory control/reduction

Washington, Dc, Us

▪ Responsible for all software programming, documentation, testing, training of PC applications.▪ Supervised 24/7 Mainframe Computer for West Coast data processing, and 1800 remote job entries. Computer Science School; Quantico VA. The Basic School; Quantico, VA.

Master Of Science (Ms), Software Engineering

Bachelor'S Degree, Business / Communications